Sr Community Relations Speclst

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in? Primary Purpose: PRIMARY PURPOSE OF POSITION

This job is responsible for providing program support and oversight to BGE's community relations and outreach initiatives to all targeted stakeholders. Note: Position may be required to work extended hoursfor coverage during storms or other energy delivery emergencies.

Primary Duties:

PRIMARY DUTIES AND ACCOUNTABILITIES

• Works to ensure that all programs and initiatives planned are in accordance with unit and corporate goals and objectives.
• Develops and maintains essential internal and external relationships. Analyzes and evaluates overall effectiveness of corporate programs as it balances corporate objectives with customer needs. Strategically initiates and executes programs and activities in tandem with ongoing image restoration and customer communications issues.
• Fosters and supports community based partnerships, low-income initiatives and other corporate programs recognizing the extrinsic and intrinsic impacts these relationships have on the company image and its financial success.
• Identifies, collaborates, and provides relevant information to cross- divisional Company stakeholders in support of program activities.
• Works in cooperation with Exelon Public Affairs and Media Relations on community and local affairs issues by strategically implementing programs, services and or activities that will improve corporate image and customer satisfaction.
• Demonstrates expertise in developing, managing and promoting speaker bureau and volunteer services activities as it corresponds to business needs and objectives (outcomes)
• Anticipates and remediates customer issues as determined in engagements in community meetings, neighborhood associations, and other public affairs associated activities.

Job Scope: JOB SCOPE

Works under minimal supervision, relying on knowledge, skills and judgment acquired through education and relevant experience to plan and accomplish assigned tasks and goals. Duties and tasks are generally varied with some complexity. Has authority to resolve most questions and problems and refers only most complex issues to higher levels.

Minimum Qualifications: MINIMUM QUALIFICATIONS

• Bachelor's degree in public relations, marketing, or related discipline and 4-7 years related experience including at least 4 years' experience in customer/community relations; customer relations, communications, public relations, marketing or related field, OR in lieu of a Bachelor's degree, 6-9 years of relevant experience.
• Demonstrated ability to develop and maintain positive relationships, utilizing effective interpersonal skills both inside and outside the Company.
• Demonstrated ability to communicate effective while conveying an impression which reflects favorably upon the public relations of the Company.
• Demonstrated ability to effectively analyze relevant information, excel in analytical thinking and excels in adjusting work procedures and processes for maximum efficiency.
• Ability to craft and make effective presentations that are well researched and highly credible.
• Demonstrated ability to use a personal computer.
• Ability to work extended hours, including 24x7 coverage during storms or other energy delivery emergencies

Preferred Qualifications:

PREFERRED QUALIFICATIONS

• Ability to travel to outreach events in PECO's service territory as well as occasional state and national travel
• Experience working with external stakeholders including community organizations, elected officials' offices, etc.
• Ability to supervise and lead a team
• Project Management Skills Budget Management Skills
• Customer Service Experience Community Outreach, People skills

Benefits: Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $80,000.00/Yr. – $110,000.00/Yr.
• Annual Bonus for eligible positions: 15%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.