Claims Coordinator - PECO (Hybrid)

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose

PRIMARY PURPOSE OF POSITION

Provides detailed administrative and systems support to the Claims Department. Performs a multitude of duties and varied special projects to support both department and business unit's goals with minimum of supervision. Participate in the handling of select multiple property damage claims. Coordinate the billing and collection process for assigned Company damage claims. Note: Position may be required to work extended hours, including 24x7 coverage for storms or other energy delivery emergencies.

Primary Duties

PRIMARY DUTIES AND ACCOUNTABILITIES

• Coordinate the billing and collection for cases involving damage to Company property. Identify and obtain information and documentation essential for case disposition, participate in settlement negotiations, establish and monitor extended payment arrangements, prepare and distribute related correspondence and monitor case status. (50%)
• Provide general office and secretarial support to the Claims groups including typing, transcription, file maintenance, handling inquiries and other office support functions. (35%)
• Interface with other departments in PECO Energy including Audit Services and corporate accounting. (5%)
• Recommends policy and procedural changes within the support area to ensure both client & customer satisfaction. (5%)
• Handle confidential data and matters in a professional and efficient manner. (5%)
  
  

Job Scope

JOB SCOPE

• Coordinate billing and collection of Company damage cases up to $15,000 and property damage cases up to $2,500.
• Provide a high level administrative support to include conducting research, preparing statistical reports, handling information requests and performing Administrative Assistant functions.
• Enter data into the accounting software system and perform basic accounting functions.
• Coordinate and schedule interviews and meetings.
• Compose and prepare correspondence and reports.
• Perform timekeeper / Payroll duties for the department.
  
  

Minimum Qualifications

MINIMUM QUALIFICATIONS

High School Graduate or equivalent and 5-7 years of related experience. Knowledge of Claims handling process and systems. Proficient in computerized Information Systems

Preferred Qualifications

PREFERRED QUALIFICATIONS

Associates or Bachelors degree.

Benefits

Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $56,000.00/Yr. – $77,000.00/Yr.
• Annual Bonus for eligible positions: 7%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more
  
  

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.