SAFETYCHAIN PROGRAM MANAGER

Department: Continuous Improvement
Reports To: Director of Continuous Improvement
Location: Corporate / Multi-Facility Support
Travel: Approximately 50–60%
Classification: Full-Time, Exempt

Position Summary

Peco Foods is seeking a SafetyChain Program Manager to lead the administration, optimization, and adoption of the SafetyChain platform across our facilities. This role will oversee program governance, system configuration, user administration, training, and process standardization to support operational efficiency, food safety, and quality compliance.

The ideal candidate combines strong technical and process improvement skills with a collaborative, service-oriented approach to supporting users and driving organizational change.

Key Responsibilities

• Serve as the primary business owner and internal subject matter expert for the SafetyChain platform.

• Establish governance standards and drive consistency in system usage, forms, workflows, and processes across facilities.

• Design, configure, test, and implement SafetyChain forms, workflows, audits, and corrective-action processes.

• Manage user accounts, role assignments, access requests, and ongoing user administration.

• Partner with Operations, Food Safety & Quality Assurance (FSQA), IT, and facility leadership to align system functionality with business and regulatory requirements.

• Develop training materials, provide user support, and lead initiatives to improve system adoption and proficiency.

• Establish reporting requirements, monitor data quality and utilization, and identify opportunities for operational improvement.

• Coordinate with IT on technical issues, system integrations, security controls, and releases.

• Support future system enhancements, implementations, and multi-facility rollouts. 

Qualifications

 Required:

• Bachelor's degree in Business, Operations Management, Information Systems, Engineering, Food Science, or a related field; equivalent experience considered.

• 3–5 years of experience in continuous improvement, operations, quality management, project management, or a related field.

• Experience administering, configuring, or supporting SafetyChain or a comparable manufacturing or quality management platform.

• Experience configuring forms and workflows, managing user access, and supporting business process improvements.

• Strong organizational, problem-solving, communication, and cross-functional collaboration skills.

• Ability to manage multiple priorities, support users with varying technical abilities, and drive change across multiple facilities.

• Willingness to travel approximately 50–60%.

Preferred:

• Direct SafetyChain administration and configuration experience.

• Experience in poultry, food manufacturing, or another regulated manufacturing environment.

• Knowledge of food safety regulations, quality systems, audits, and corrective-action processes.

• Experience with KPI reporting, system implementations, and multi-site training initiatives.

• Lean Six Sigma or other Continuous Improvement certification.