What are the responsibilities and job description for the Front Desk Associate – Pet Grooming Salon position at Pecas Grooming & Boarding?
We're dedicated to providing top-notch care and grooming services for our furry clients. From pampering spa treatments to comfortable boarding accommodations, we offer a range of services to ensure that pets look and feel their best. As a Front Desk Associate, you'll play a vital role in delivering exceptional customer service and ensuring smooth operations at our facility.
Responsibilities:
- Greet pet owners and their furry companions with warmth and enthusiasm
- Manage appointments, reservations, and check-ins/check-outs efficiently
- Answer phone calls, respond to inquiries, and provide information about our services
- Coordinate with groomers and other staff members to ensure timely completion of services
- Maintain cleanliness and organization at the front desk, lobby area, cage area, and boarding area
- Regularly clean and sanitize all surfaces, including countertops, floors, and waiting areas
- Ensure that cages areas are clean, comfortable, and well-maintained
- Assist with laundry duties, including washing and folding pet bedding and towels
- Assist with handling pet paperwork, including vaccination records and client information
- Handle customer inquiries, feedback, and concerns with professionalism and empathy
- Help maintain inventory of grooming supplies and retail products
- Support other administrative tasks and projects as needed
We work extremely well as a team.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $13 - $14