Intake Coordinator

Salary based on education, licensure, and experience. 

This position has the option to be on-site or remote. 

Job Overview:  Under the supervision of the Access Program Manager this position determines an individual’s initial mental health diagnosis and eligibility criteria for services. This position will service either the child/adolescent or adult population. The Intake Coordinator will utilize DSM criteria to complete initial diagnostic assessments to determine eligibility for behavioral health services for both adults and children/adolescents. After completion of the initial assessment, the Intake Coordinator will explain outcome of assessment. This position will see a high volume of individuals on a daily basis, to include walk-ins and scheduled individuals.

Essential Functions:  The Intake Coordinator is one of the first clinical staff an individual will encounter when seeking mental health services with the agency. This position will see adults, children, and adolescents for diagnostic assessments. Duties include, but are not limited to, the following:

• Gather pertinent information to complete a psychosocial history and diagnostic assessment. Assessments will be conducted face to face as well as utilizing a tele-video system for multiple sites.
• Determine levels of need and types of services required based on information obtained.
• Accurately complete a uniform assessment to identify an individual’s needs and strengths as appropriate.
• Assessments may require utilization of counseling skills, problem-solving techniques, and brief crisis intervention to support individuals being assessed.
• Must utilize concurrent documentation to meet documentation requirements.
• Review previous mental health documentation in electronic health records or as provided by the individual.
• Provide community referrals as needed.
• Communicate with referring entities and internal providers.
• Participate in data collection activities and peer review processes as requested.
• Other duties as assigned by supervisor.

 A successful candidate will have the following abilities and minimum qualifications:

• Master’s Degree in social services or counseling is required.
• LPC, LMFT or LCSW license preferred; Will consider intern candidate if licensure will be complete within 6 months of hire. 
• Minimum of two years of experience in human services.
• Experience in conducting diagnostic evaluations and psychosocial assessments.
• Working knowledge of mental health and substance abuse services and needs. 
• Must have strong computer operating skills.
• Ability to participate respectively as a team member during department and agency meetings.
• Ability to have a flexible work schedule while demonstrating effective time management.
• Excellent verbal and written communication skills.
• Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Travel between locations as assigned.
• Be well-organized.
• Must have a valid Texas driver’s license, a good driving record for the past three years, and personal automobile liability insurance as required by the state of Texas.
• Bilingual ability (Spanish/English) is preferred but not required.

Physical Requirements: Must be able to bend, stoop, kneel, crouch, squat, lift at least 25 pounds, reach overhead, and sit for extended periods of time. Must be able to pass a work related physical.

Applications Accepted: Until position is filled.

Salary : $26 - $31