Administrative Assistant (Skilled Nursing/Long Term Care)

About Company:

Our mission is simple: Take Care of People. Guided by our core values of Integrity, Teamwork, Innovation, Education, Quality Outcomes, and Fiscal Responsibility, we are building a quality post-acute healthcare system that supports patients, families, and communities.

We provide a full continuum of services with a focus on exceptional outcomes and quality of life. Every day, our residents and patients are entrusted to a dedicated team of professionals and caregivers. We offer diverse career opportunities to grow your skills, serve others, and be part of a supportive, mission-driven culture.

We are proud to support our team with competitive pay and a comprehensive benefits package, including

• Paid Time Off
• Medical and Dental Insurance
• Early wage Access
• Tuition Reimbursement
• HMGU Scholarship Program
• 401(k) Retirement Plan

Join us and be part of a team where Taking Care of People is more than our mission—it’s our culture!

About the Role:

The Administrative Assistant at Pecan Bayou plays a critical role in ensuring the smooth and efficient operation of healthcare facilities dedicated to long-term patient care. This position involves managing a variety of administrative tasks that support clinical staff, patients, and families, thereby contributing to high-quality patient care and compliance with healthcare regulations. The role requires meticulous attention to detail, strong organizational skills, and the ability to handle sensitive information with confidentiality and professionalism. The Administrative Assistant acts as a liaison between departments, coordinates schedules, and maintains accurate records to facilitate seamless communication and operational flow. Ultimately, this position supports the facility’s mission to provide compassionate, patient-centered care by enabling clinical teams to focus on their core responsibilities through effective administrative support.

Minimum Qualifications:

• High school diploma or equivalent required; Associate’s degree or higher in healthcare administration or related field preferred.
• Minimum of 2 years experience in an administrative role within a healthcare or long-term care setting.
• Proficiency with electronic health record (EHR) systems and standard office software (e.g., Microsoft Office Suite).
• Strong understanding of HIPAA regulations and patient confidentiality requirements.
• Excellent communication skills, both written and verbal.

Preferred Qualifications:

• Experience specifically in skilled nursing or long-term care facilities.
• Familiarity with medical terminology and healthcare billing processes.
• Certification as a Medical Administrative Assistant (CMAA) or similar credential.
• Demonstrated ability to multitask and prioritize in a fast-paced healthcare environment.
• Knowledge of state and federal healthcare regulations applicable to long-term care.

Responsibilities:

• Manage daily administrative operations including scheduling appointments, coordinating meetings, and maintaining patient records in compliance with HIPAA regulations.
• Serve as the primary point of contact for patients, families, and healthcare providers, addressing inquiries and facilitating communication.
• Prepare and process documentation such as admission forms, discharge summaries, and insurance claims with accuracy and timeliness.
• Support clinical staff by organizing and maintaining inventory of office supplies and medical forms, ensuring availability and orderliness.
• Assist in the preparation of reports, correspondence, and presentations required by management and regulatory bodies.
• Coordinate with billing and insurance departments to verify patient information and resolve discrepancies.
• Maintain confidentiality of all patient and facility information in accordance with legal and ethical standards.

Skills:

The required skills such as proficiency in EHR systems and office software enable the Administrative Assistant to efficiently manage patient records and daily administrative tasks, ensuring accuracy and compliance. Strong communication skills are essential for interacting effectively with patients, families, and healthcare professionals, facilitating clear and compassionate information exchange. Knowledge of HIPAA and confidentiality practices is applied daily to protect sensitive patient information and maintain trust. Preferred skills like familiarity with medical terminology and billing processes enhance the assistant’s ability to support clinical and financial operations more comprehensively. Additionally, organizational and multitasking abilities are crucial for managing competing priorities and maintaining smooth workflow in a dynamic long-term care environment.

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