What are the responsibilities and job description for the Sales Advisor position at Pebble?
About Pebble
Pebble is a sustainable living startup defining a new way to live, work and explore from anywhere with a 100% electric, hassle-free RV trailer. Built by a team of experts in both automotive and consumer technology, Pebble combines electrification with cutting-edge automotive technology for a travel trailer experience that removes the hassles RV trailer owners have struggled with for decades.
At Pebble, we are building out the future of lighter, more flexible living. We see a world where your home can be anywhere you want to take it. Pebble blends the best of what it means to be at home, on the road, and off-grid into something useful and magical. This is a collective effort. Our team is dedicated to making not just products, but a lifestyle that is truly sustainable. If the idea of building out the future sparks your imagination and intersects with your skills, we'd love to meet you.
Role: Sales Advisor | Location: Redondo Beach, CA
Role Summary
As a Sales Advisor, you will be a primary brand ambassador for Pebble — guiding customers through every step of their journey, from their first interaction with Pebble to the moment they take delivery. Based at our Basecamp showroom in Fremont, you will ensure every touchpoint exceeds expectations.
We are seeking an energetic, passionate individual who thrives in a dynamic environment and excels at creating exceptional customer experiences.
Responsibilities
- Manage all sales inbound through Pebble's phone, email, and chat communication channels, responding with polished, professional written communication that reflects the Pebble brand.
- Greet and engage with new owners, guests, and prospective customers to create a welcoming atmosphere, sharing knowledge about the Pebble Flow and the benefits of sustainable travel.
- Excite and educate customers through live product demonstrations and vehicle orientations, showcasing the Pebble Flow's unique features.
- Maintain accurate records of leads, activity, and pipeline progress in our CRM, and contribute to sales reporting using Excel or Google Sheets.
- Work closely with internal sales, marketing, and operations teams to meet and exceed monthly goals.
- Provide exceptional customer service, addressing inquiries and assisting with supporting documentation throughout the sales process.
- Perform additional tasks to meet business needs and adapt quickly to shifting priorities.
Requirements
- Customer-Centric Experience: 5 years of customer success and/or sales experience with a proven track record of meeting and exceeding goals.
- Strong Written Communication: Exceptional writer who can represent Pebble professionally across emails, customer follow-ups, and CRM notes. Clear, compelling writing is a core job function.
- CRM Proficiency: Hands-on experience managing pipelines, logging activity, and tracking leads in a CRM platform (HubSpot, Salesforce, or similar).
- Spreadsheet Skills: Comfortable working in Excel and/or Google Sheets for reporting, tracking, and data organization.
- Technical Proficiency: Advanced skills with Google Suite and an ability to stay informed on EV trends and local incentives.
- Passion for Sustainability: Genuine enthusiasm for Pebble's mission and innovations in sustainable travel and technology.
Compensation Benefits
$88,000 – $112,000 USD
Stock Options, Healthcare, Dental, Vision, 401k, Unlimited Paid Vacation Policy
Salary : $88,000 - $112,000