What are the responsibilities and job description for the Host/Server Assistant position at Pearl Street Grill and Brewery?
Job Overview
We are seeking a friendly and enthusiastic Host/Server Assistant to join our dynamic team. The ideal candidate will play a crucial role in creating a welcoming atmosphere for our guests while ensuring exceptional service throughout their dining experience. This position requires excellent communication skills, a passion for guest services, and the ability to work efficiently in a fast-paced restaurant environment.
Responsibilities
- Greet guests warmly upon arrival and guide them to their tables.
- Expedite and deliver food promptly, ensuring guest satisfaction at all times.
- Assist with any inquiries or special requests from guests, providing helpful recommendations as needed.
- Maintain cleanliness and organization of the dining area, including resetting tables for the next guests.
- Collaborate with kitchen staff to ensure timely delivery of orders and address any issues that may arise.
- Handle phone calls with professionalism, providing information about menu items and making reservations as necessary.
Qualifications
- Previous experience in a restaurant or hospitality setting is preferred but not required.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- Familiarity with POS systems is a plus; willingness to learn is essential.
- Excellent phone etiquette and interpersonal skills to enhance guest interactions.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and a desire to help create memorable experiences for guests.
Join us in delivering outstanding service and making every guest feel special!
Job Types: Full-time, Part-time
Pay: $10.35 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $10 - $20