What are the responsibilities and job description for the Bursar-Student Accounts and Collections position at Pearl River Community College?
Pearl River Community College-Bursar (Student Accounts and Collections)
Overview/Job Description:
The Bursar will provide leadership for the institution's student bill and collections operations by planning, organizing, and directing student accounts, billing, accounts receivable, collections, payment processing, cashiering, and customer service functions. The Bursar ensures compliance with institutional policies, federal and state regulations, and promotes exceptional customer service while maintaining the integrity of student financial records.
- Develop and administer institutional billing and collection procedures.
- Oversee student account assessment, adjustments, payment posting, refunds, and account reconciliation.
- Monitor delinquent accounts and administer internal collection efforts and payment plans.
- Coordinate placement and reconciliation of accounts referred to external collection agencies.
- Create marketing campaigns and communications to drive student account collections.
- Oversee Banner Student Accounts configuration including billing rules, holds, payment deadlines, and aging processes.
- Ensure compliance with IRS 1098-T requirements, Title IV Cash Management regulations, and institutional policies.
- Prepare and analyze accounts receivable aging reports, collection reports, refund reports, and other operational metrics.
- Serve as liaison between Enrollment Services, Financial Services, Financial Aid, Information Technology, and other campus departments regarding student account processes.
- Develop, implement, and maintain departmental procedures and internal controls.
- Assist with annual audits and provide documentation as requested.
- Research, recommend, and implement process improvements to improve efficiency and customer service for accounts receivable and collections.
- Provide exceptional customer service by resolving complex student account issues.
- Perform other duties as assigned by the Director of Enrollment Services.
Educational Requirements: Bachelor’s degree required / Master’s Degree preferred
Other Qualifications:
- Three (3) years of progressively responsible experience in student accounts, accounts receivable, bursar operations, accounting, or higher education administration preferred.
- Knowledge of Ellucian Banner-Student Accounts preferred.
- Knowledge of federal and state regulations governing student financial operations.
- Strong analytical, organizational, and communication skills.
- Excellent customer service and leadership abilities.
- Proficiency with Microsoft Office and enterprise information systems.
- Proficiency with Ellucian Banner, Argos, and/or other database platforms.
- Multi-tasking skills, including time management.
- Billing experience within higher education
- Effective communication skills, both verbal and written.
- Superior customer service skills.
- Energetic and positive.
- Critical thinking and problem solving
Status: Full-Time / 12 months / Professional Staff
Application Deadline: July 15, 2026
For further information, contact Dr. Dalton Spiers at dspiers@prcc.edu.
To officially apply for this position, please apply at PRCC.edu
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person