What are the responsibilities and job description for the Dental Assistant/Receptionist position at Pearl Dental?
Job Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines clinical support with front desk responsibilities, offering a rewarding opportunity to contribute to a positive patient experience. You will be the friendly face and efficient organizer that keeps our dental practice running seamlessly, supporting both clinical staff and patients with enthusiasm and professionalism.
Duties
- Greet patients warmly, verify insurance coverage, and schedule appointments using advanced EMR (Open Dental)
- Manage patient check-in and check-out processes, ensuring accurate documentation review and data entry
- Assist dentists during procedures by preparing instruments, taking X-rays, and maintaining sterilization protocols in compliance with HIPAA regulations
- Handle medical billing and coding tasks including CPT, ICD-9, ICD-10 codes, and insurance verification to facilitate accurate claims processing
- Maintain organized medical records, update care plans, and review documentation for completeness and accuracy
- Answer multi-line phone systems with professional phone etiquette; address patient inquiries promptly and courteously
- Perform administrative support tasks such as filing, appointment reminders, managing office supplies, and handling patient intake forms
Requirements
- Proven clinic or dental office experience with strong knowledge of dental terminology and medical administrative procedures
- Familiarity with Open Dental; proficiency in Microsoft Office suite is essential
- Experience with medical billing including CPT coding, ICD coding (ICD-9/ICD-10), insurance verification, and Medicare processes
- Ability to handle sensitive health information in compliance with HIPAA standards; excellent attention to detail for documentation review
- Bilingual skills are a plus to serve diverse patient populations effectively
- Strong customer service skills paired with professional phone etiquette and excellent typing skills (including 10-key typing)
- Office management experience including scheduling, filing, and front desk operations in a healthcare setting
- Knowledge of dental terminology and procedures is highly desirable; previous dental clinic or hospital experience is preferred
- Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude
Join us to make a difference in patients’ lives while advancing your career in a vibrant healthcare setting. We are committed to fostering an inclusive environment that values your skills and dedication!
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- Disability insurance
- Employee discount
- Free parking
- Paid sick time
- Paid time off
Work Location: In person
Salary : $24 - $26