Manager

About Us:

Pearl Coffee is a locally owned coffee stand dedicated to serving high-quality coffee, Red Bull drinks, and Boba with excellent customer service. We take pride in creating a welcoming atmosphere and providing delicious, handcrafted beverages to our community.

Job Summary: We are seeking a Coffee Shop Manager to lead our team, ensure smooth daily operations, and drive business growth.

Operations & Leadership:

• Oversee daily store operations, including opening/closing procedures, inventory management, and equipment maintenance.
• Hire, train, schedule, and supervise baristas to ensure a high level of service and efficiency.
• Maintain a clean, organized, and welcoming environment for customers and employees.
• Uphold brand standards for all beverages, including coffee, Red Bull drinks, and boba tea.

Customer Experience & Sales:

• Provide excellent customer service by handling inquiries, complaints, and special requests professionally.
• Implement strategies to increase sales and customer engagement, such as promotions, loyalty programs, and seasonal offerings.
• Ensure all drinks are consistently prepared to company standards.

Financial & Inventory Management:

• Track daily sales, monitor expenses, and optimize profitability.
• Manage inventory, place orders, and minimize waste to maintain efficiency.
• Use POS systems to track performance and generate reports.

Compliance & Safety:

• Ensure adherence to health, safety, and food service regulations.
• Maintain all equipment and work areas in compliance with cleanliness and safety standards.

• Must be at least 18 years of age.
• Must be able to effectively communicate with Spanish-speaking customers regarding their orders.
• Minimum of one (1) year of management experience required.
• Minimum of two (2) years of experience in a coffee shop, boba tea shop, or similar beverage-focused environment required.
• Demonstrated leadership, communication, and problem-solving skills.
• Ability to effectively multitask and perform in a fast-paced work environment.
• Experience with inventory management, staff scheduling, and team supervision.
• Must have open availability and flexibility to work varying shifts, including evenings, weekends, and holidays.
• Familiarity with boba tea preparation and Red Bull–infused beverages is preferred.

• Great team environment and fun work atmosphere
• Competitive pay tips
• Opportunities for growth within the company
• Employee discount

If you love making delicious drinks and connecting with customers, we’d love to meet you! Apply today and join the Pearl Coffee family.