Sales Operations and Administrative Assistant

Who we are…

Pearl 27 has pioneered a new approach for digital marketing, creating meaningful, human-centered brand presence online. Our mission is to empower global talent at scale, and our vision is to bridge the divide between global talent and economic opportunity. 

We serve as brand ambassadors for our clients, enhancing their visibility in AI search by establishing authentic, organic digital footprints across the internet. Our teams of Digital Marketing Associates are called Drummers — brand ambassadors, guided by a Drum Major, all working together with one beat.

Drummers are the boots-on-the-ground, helping build and protect the presence and brand of our clients. Because we are pioneers in a rapidly evolving space, you won’t just be executing playbooks—you’ll be learning, experimenting, and helping define best practices that will shape Pearl 27’s future and your own professional growth.

Basic Function

We are seeking a highly organized and execution-oriented Sales Operations / Administrative Assistant to support the Senior Sales Executive in managing operational workflows, documentation, client follow-ups, and sales support activities.

This role requires a professional who can combine administrative discipline with operational execution, someone capable of maintaining structured records, tracking progress across ongoing initiatives, and supporting client interactions while ensuring accountability and follow-through. The position requires strong organizational skills, attention to detail, and the ability to work independently while maintaining clear communication with leadership.

Key Responsibilities

• Assist the Senior Sales Executive with tracking sales activities, maintaining records, updating CRM systems, and preparing reports to support sales decision-making.

• Coordinate communications with prospective clients, partners, and internal stakeholders to ensure timely responses and follow-up.

• Support meeting preparation, follow-ups, and documentation of key decisions, ensuring accountability and proper tracking of next steps.

• Maintain and update operational documentation using shared files and collaboration platforms, ensuring information is accurate, accessible, and up to date.

• Keep organized records of sales interactions, leads, and pipeline information to ensure accurate reporting.

• Support coordination between the sales team, clients and other departments to ensure smooth execution of sales initiatives.

• Assist in administrative workflows and supporting operational efficiency within the sales function.

Candidate Attributes/Skills Sought

The role calls for a highly organized and proactive professional who can anticipate needs and support executive-level sales activities. In addition, experiences in the following areas are core to this role: 

• Ability to track multiple workflows simultaneously while maintaining accurate documentation and records.

• Experience maintaining structured operational records and shared documentation systems.

• Experience supporting client relationships, resolving issues, and maintaining positive communication with customers or partners.

• Strong analytical and problem-solving mindset with the ability to identify issues and contribute to effective solutions.

• Ability to work independently, maintain productivity without constant supervision, and consistently meet deadlines and commitments.

• Strong written and verbal communication skills with the ability to coordinate effectively with executives, clients, and team members.

• Focused on achieving outcomes, supporting team goals, and ensuring that operational commitments are completed.

Education/Experience

Must to have:

• 2 years of experience performing operational, executive support, or administrative functions in a business environment.

• Experience maintaining operational records, documentation systems, and shared files.

• Experience using Microsoft Office or similar productivity tools for documentation, reporting, and coordination.

• Experience supporting customer interactions, client communication, or customer success processes.

Nice to have:

• Experience supporting sales teams or business development initiatives.

• Experience working in fast-paced operational environments requiring high levels of organization and accountability.

Company: Pearl 27
Type: Employee

Time Commitment: Full-time, may include work outside normal business hours.
Location: In-Person; Lehi HQ