Social Service Assistant

Job Title: Social Service Assistant

Location: 3200 Mission Arch Dr, Roswell, NM 88201

Position Overview:

The Social Services Assistant plays a vital role in enhancing the well-being of our residents by assisting with care planning, conducting assessments, supporting discharge processes, and acting as a liaison between families, agencies, and the care team. This position helps ensure that residents receive the emotional, social, and practical support needed for quality care and smooth transitions.

Key Responsibilities:

• Attend and actively participate in interdisciplinary care conferences.
• Perform ARD (Assessment Reference Date) assessments in compliance with regulatory standards.
• Conduct routine departmental audits and assist in compliance tracking.
• Provide case management services, ensuring residents’ needs are being met holistically.
• Work closely with families, POAs (Powers of Attorney), and guardians to address concerns and communicate care plans.
• Assist with discharge planning, coordination of services, and communication with external providers or agencies.
• Set and coordinate appointments for care conferences and family meetings.
• Support residents in submitting grievances and help mediate/resolve concerns respectfully and efficiently.
• Advocate for residents' rights and needs within the social service system
• Help residents connect with community resources and services, including food assistance, transportation, and mental health support
• Maintain detailed and confidential documentation per state and federal regulations.
  
  
  

Qualifications:

• High school diploma or equivalent required, associate or bachelor’s degree in social work, human services, or a related field preferred.
• Experience in a skilled nursing or long-term care setting preferred.
• Strong interpersonal and communication skills, with the ability to work with a variety of people under sometimes sensitive circumstances.
• Familiarity with MDS/ARD assessments and care conference protocols is a plus.
• Compassionate, organized and dedicated to quality resident care.
  
  
  

Benefits

• Competitive Salary
• Health Insurance within 90 Days!
• Vision Insurance
• Dental Insurance
• PTO
• Collaborative work environment
  
  
  

About Us: Spring River is a leading provider of skilled nursing and rehabilitation services in the beautiful community of Roswell, New Mexico. We proudly serve the people of New Mexico through accepting Medicare, Medicaid, and private insurance. At Spring River we provide personalized, high-quality care in a warm and welcoming environment. We foster a strong sense of community while honoring the unique identities, preferences, and stories of each resident. Our team is committed to upholding values of excellence, compassion, and respect as we strive to improve the quality of life for every individual we serve.

How to Apply: We invite qualified candidates to submit their resume and cover letter detailing their qualifications and experience to Human Resources at Spring River. Spring River is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all employees can thrive. Join us in shaping the future of senior care and making a meaningful impact on the lives of those we serve.