What are the responsibilities and job description for the Resident Director position at PeakMade Real Estate?
The Resident Director (RD) plays a key leadership and community-building role in our student housing apartment complex. The RD is responsible for fostering a safe, inclusive, and engaging residential experience. The RD supports student well-being, enforces community policies, helps coordinate programming, and serves as a first point of contact for conflict resolution and after-hours issues.
What You’ll Do:
- Build positive relationships with residents and maintain a visible presence within the community.
- Serve as a resource and support system for residents, providing guidance and referrals as needed.
- Promote and enforce community policies and housing guidelines to ensure a respectful living environment.
- Respond to after-hours situations or emergencies (e.g., noise complaints, wellness checks, lockouts, minor incidents).
- Assist with roommate conflict mediation and general resident concerns.
- Support move-in and move-out processes, including orientations and inspections.
- Help plan and facilitate community events or engagement activities.
- Conduct routine walk-throughs and report maintenance or safety concerns.
- Collaborate with property management and student housing staff on community operations.
What You'll Need:
- Prior experience in student housing, residential life, or campus leadership preferred.
- Strong interpersonal, conflict resolution, and communication skills.
- Ability to remain calm and professional in high-pressure or emergency situations.
- Reliable, approachable, and committed to creating a positive student living environment.
- Must be able to participate in after-hours on-call rotation (if applicable).
What You’ll Get (Peak Perks):
- Paid Parental Leave one free year of free diapers
- 15 Days of PTO 2 additional “Me Days”
- 401(k) Match
- Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program
- Leadership training
- Additional rewards and recognition
- 10 Year “Peakiversary” Trip
Who We Are:
PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.
PeakMade Real Estate is an Equal Employment Opportunity employer.
Our Mindsets
- People Matter Most
- Do the Right Thing
- Create Moments
- Own It
- Evolve