Operations Support

Company Overview

Peakform Logistics is a North American supply chain and logistics provider specializing in fulfillment, distribution, transportation, and omnichannel solutions for apparel, footwear, and lifestyle brands. Owned and operated by National Logistics Services (NLS), Peakform builds on more than 50 years of retail logistics expertise supporting many of the world's leading global brands.

Combining industry-leading technology platforms, advanced warehouse management systems, automation, and operational excellence, Peakform helps brands deliver consistent omnichannel experiences across Canada and the United States. Peakform and NLS operate more than 2 million square feet of distribution and fulfillment space across North America, providing the scale, expertise, and service brands need to grow with confidence. Through scalable infrastructure, cross-border expertise, and best-in-class service, Peakform enables brands to simplify complexity, accelerate growth, and create exceptional customer experiences throughout North America.

Responsibilities

• Prepare all department documentation.
• Respond to all internal or client inquiries (via telephone, email, fax or in person) in a professional, polite manner.
• Responsible for the following duties: word processing; record keeping and filing; data entry; and other activities involving general office and administrative skills
• Ensure that all productivity reports are accurate and achieved to maintain service level standards.
• Data entry for multiple customers.
• Manage order flow in the warehouse management system and on the floor with the team.
• Help coordinate and supervise the activities with their department
• Resolve work-related problems and prepare and submit progress and other reports
• Supporting activities on the floor as required, (RF Scan, pick, pack, Fill Active)
• Train staff in job duties, company policies and safety procedures
• Ensuring computer peripherals and RF scanners are working accurately and make arrangements for its maintenance if needed

Qualifications

• 1-2 years experience in a distribution, transportation and/or logistics environment is an asset
• You have strong communication skills: verbal, written, listening
• Demonstrates excellent interpersonal skills
• As an Operations Support, you have the proven ability to encourage and motivate others in a positive manner
• You have excellent keyboarding skills; well versed in Microsoft Outlook, Excel and Word
• Knowledge and experience using WMS and Navigator an asset
• Demonstrates the ability to work with multiple systems simultaneously
• You are willing and able to lift up to 50 lbs
• You have the ability to maneuver within the facility between departments
• You are able and willing to work overtime as required in order to meet time-sensitive service level standards
• Minimum High School diploma; College diploma preferred.

Peakform Logistics is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees. We provide reasonable accommodations for qualified individuals with disabilities throughout the recruitment process and employment relationship. If you require an accommodation, please contact Human Resources.

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person

Salary : $20 - $22