Service Technician

Job Summary: Servicing, installing, and repairing, water and wastewater systems. Assist customers and other Peak Water Services employees by performing repairs, troubleshooting issues, evaluating and understanding needs and formulating a plan to ensure they are met.

Essential Duties and Responsibilities:

• Serves existing accounts by analyzing customer or company needs; planning daily travel schedule for self and other field personnel; effective/efficient communication with management, support staff, and salespeople; resolving problems
• Ability to rebuild pumps, read and understand wiring schematics and plans, troubleshooting pumps, valves, and control panels, perform draw-down tests, replace components in a panel, and the ability to size pumps to requirements. An in-depth knowledge of chemical injection pumps is also helpful.
• Maintains rapport with customers by examining complaints; identifying solutions and suggesting improved methods and techniques and recommending system improvements.
• Projects and processes are typically unique and require problem-solving, research and critical thinking. Ability and willingness to learn continuously through training and independently are essential for this position.
• Make sure all company equipment is accounted for, operating correctly, and maintained in a proper manner by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventative maintenance; calling for repairs; and making sure all other employees follow the same instructions
• Document service actions by completing forms, reports, logs, and records
• Update job knowledge by participating in educational opportunities; reading professional publications
• All other job duties and responsibilities as determined by management

Work Environment:

• Outside and exposed to the elements 80 % of the time.
• Dirty, wet and/or dusty environments.
• Long drive times in all types of weather, with the potential for multiple-day trips and extended standby time.

Work Schedule and Benefits:

• Experience and background. Regular performance reviews will be provided and strong performance will result in pay increases.
• Schedule details to be determined and subject to periodic changes.
• Paid holidays, vacation and personal time, matching 401(k), health insurance.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Tuition reimbursement

Qualifications:

• High school diploma or equivalent required.
• Must be able to use general business software (Microsoft Office, Google Docs, Excel, Adobe Acrobat) and hardware (smartphone/tablet, notebook computer, scanner, etc.).
• Small to Medium water and sewer utility systems knowledge, troubleshooting ability and equipment maintenance experience is a plus but not required.
• Able to obtain and maintain a DOT medical card and unrestricted driver’s license w/ acceptable MVR.

Salary : $25 - $35