What are the responsibilities and job description for the Billing Specialist I position at Peak Utility Services Group?
Peak Utility Infrastructure is an integrated engineering and construction company that serves the Electric, Natural Gas, and Telecommunications industries. We provide a full suite of engineering, construction, operations, and maintenance services, including repair, replacement, maintenance, and installation of natural gas, telecommunications, and electric infrastructure through our operating subsidiaries: SiteWise, Kelly Cable, Riley Brothers, 5 Star Electric, Superior Hydrovac and Superior Pipeline Services.
Position Title: Billing Specialist I
Our Core Values: Guided by Safety. Focused on Communities. Powered by Care
Classification: Non-Exempt
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Billing Specialist works directly with the Operations teams to create work packets, enter projects into Vista, and perform partial or final billing. This includes working with the General Managers and Supervisors to provide information, follow-up on questions and assistance as needed. This position also uses customer systems to obtain work orders and process billing, works directly with customers as questions and issues are identified, and follows up as needed with the GM's, Supervisors and/or customers. It might also require telephones, to take messages and direct calls as needed. Utilizes Excel and Adobe proficiently.
Roles and Responsibilities:
- Maintain filing and spreadsheets (Knowledge of Excel a MUST)
- Tracking work orders internally and by subcontractors
- Create office files for work orders
- Download work order plans from customer software and save them into an online work order file
- Create field files for jobs. File and route appropriately
- Work directly with customers
- Hand off both office file and field file
- Enter customer approved invoices into company software system
- Work directly with customers
- Answering telephones, taking messages, and directing calls as needed
- Working directly with customers and updating customer systems
- Performs other duties as assigned
Success Factors:
- Approachable, welcoming and personable personality
- Detail-oriented, professional and have excellent written and verbal communication skills
- Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Proofreading ability
- Soft analytical skills
Experience and Education:
- 1-3 yrs. administrative experience
- Adobe/EXCEL knowledge and experience Required. Basic usage and proficiency is Required.
- Construction experience a plus
- Display Sound Judgement
- Minimum of a High School diploma or GED
Additional Requirements/Licenses/Certifications:
- Possession of, or ability to obtain, a valid State of Residence Driver’s License is required within two weeks of employment.
- Candidates must pass criminal and Motor Vehicle Record (MVR) background checks and pass a pre-employment drug screen.
Notes:
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.