Project Manager (On-Site in Miami, FL)

Location: On-Site in Miami, FL (Required)

JOB SUMMARY & SCOPE

Responsible for project plan development and execution across different project types ranging from new customer onboarding, internal process improvement and new-to-world service offerings. The Project Manager is a key part of understanding and implementing solutions to solve customer’s business problems.

KEY ACCOUNTABILITIES

• Determine and define project scope and objectives for internal and customer facing projects.
• Perform risk analysis and stakeholder management.
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
• Track project costs, critical milestones and KPIs in order to meet budget/schedule delivery.
• Develop and manage a detailed project schedule and work plan.
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Manage vendors and suppliers by assigning tasks and communicating expected deliverables.
• Utilize industry best practices, techniques, and standards throughout entire project execution.
• Monitor progress and make adjustments as needed, including change control.
• Participates in on-boarding meetings to understand customer requirements and provide confirmation and/or best practice solutions as required.
• Must be able to research using multiple data resources to understand, define and communicate findings and/or action steps to resolve or support requested information or questions.
• May be asked to perform other duties or activities not defined in this job description as required or assigned from management.
• Managing and coordinating all aspects of customer implementation projects or strategic projects.
• Monitoring progress, resolving problems, troubleshooting, and ensuring action items and deliverables are met.
• Execute continuous improvement initiatives as aligned with business unit leadership.

EDUCATION EXPERIENCE KEY TRAITS

• College Degree; minimum Bachelors in Business or related field.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Intermediate skills using Microsoft Office Suite including PowerPoint and Excel.
• The ability to work and interact effectively in a team environment.
• Ability to react quickly, adjust, adapt and redirect activities in a dynamic environment.
• Project organization, time management, task planning.
• Agile PO/SM or CAPM/PMP certification highly desired.
• Strong familiarity with project management software tools, methodologies, and best practices, exposure to Agile Project tools such as Jira or Asana preferred.
• Experience seeing projects through the full life cycle.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, budget, and timeline.

TYPICAL PERFORMANCE TARGETS

• SERVICE DELIVERY:         Sustained, measured excellence in project & process delivery
• COST TO SERVE:             Sustained, measured excellence in delivery efficiency with expected continuous improvement
• INNOVATION:                 Step changed delivery in safety, quality, and/or cost

LANGUAGE SKILLS

• Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

SUPERVISION

• Role does not require supervision of direct and indirect reports.

DECISION MAKING REASONING

• Able to take accountability and responsibility for business target delivery and decision making.
• Possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.

WORKING RELATIONSHIPS

• Internal and External Customers

PHYSICAL REQUIREMENTS

Salary : $75,000 - $85,000