What are the responsibilities and job description for the Account Manager - Audio & Visual position at Peak Technologies?
At Peak Technologies, we specialize in delivering innovative solutions for both virtual and live events. From high-impact marketing activations to large-scale conferences, we bring expertise, creativity, and technical precision to every project. Our mission is to craft exceptional event experiences that connect, engage, and inspire.
As we continue to grow, we are seeking a detail-oriented relationship builder who thrives on bringing ideas to life. As an Account Manager (Audio & Visual) at Peak Technologies, you’ll be at the heart of delivering exceptional experiential marketing solutions for our clients. You’ll support our Account Directors on strategic initiatives while owning the tactical execution of projects that inspire audiences and strengthen client partnerships.
In this dynamic role, you’ll balance client-facing responsibilities, project management, and cross-functional collaboration—ensuring flawless delivery and happy clients. Your efforts will help grow client portfolios, uncover new opportunities, and position Peak Technologies as a trusted partner in experiential marketing.
What You’ll Do
Peak Technologies is growing, and it’s an exciting time to be part of the journey. We believe the foundation of exceptional work is exceptional people. Our team is made up of supportive, down-to-earth professionals who thrive on collaboration, take pride in their craft, and are driven to make a difference. We pitch in, push boundaries, and create meaningful results together. Whether it’s a team brainstorm or a company celebration, we value connection as much as we value performance. If you’re looking to grow your career alongside a passionate, forward-thinking team, we’d love to hear from you.
As we continue to grow, we are seeking a detail-oriented relationship builder who thrives on bringing ideas to life. As an Account Manager (Audio & Visual) at Peak Technologies, you’ll be at the heart of delivering exceptional experiential marketing solutions for our clients. You’ll support our Account Directors on strategic initiatives while owning the tactical execution of projects that inspire audiences and strengthen client partnerships.
In this dynamic role, you’ll balance client-facing responsibilities, project management, and cross-functional collaboration—ensuring flawless delivery and happy clients. Your efforts will help grow client portfolios, uncover new opportunities, and position Peak Technologies as a trusted partner in experiential marketing.
What You’ll Do
- Manage day-to-day operations of assigned client accounts, ensuring all deliverables are completed on time, on brand, and within budget.
- Act as the primary point of contact for clients on project-related communications.
- Prepare project plans, workback schedules, proposals, and client correspondence.
- Collaborate with Estimating, Fulfillment Centers, Field Services, and Operations to keep every project moving smoothly.
- Ensure all solutions meet show-specific regulations and exceed client expectations.
- Support the development of new business within existing accounts by identifying growth opportunities.
- Participate in brainstorming sessions, sales pitches, and capabilities presentations.
- Manage account-related needs, including inventories, invoicing, quality assurance, and on-site expectations.
- Travel up to 20% to support client deliverables and foster stronger relationships.
- Oversee multiple mid-sized accounts in the mid six figure range.
- Maintain accurate financial tracking, ensuring consistent delivery of ≥40% gross margins.
- Prepare estimates for repeat projects; collaborate with Estimating for large activations or custom builds.
- Review and reconcile invoices, addressing any outstanding client balances promptly.
- Contribute to business review reports alongside Account Directors.
- Bachelor’s degree and 3–5 years of experience in account management, project execution, or experiential marketing.
- A client-first mindset, with proven success in building strong relationships and delivering results.
- Exceptional organizational skills and the ability to juggle multiple priorities under tight deadlines.
- Proficiency in Microsoft Office Suite; strong written and verbal communication skills.
- A solutions-driven approach with a passion for problem-solving and collaboration.
Peak Technologies is growing, and it’s an exciting time to be part of the journey. We believe the foundation of exceptional work is exceptional people. Our team is made up of supportive, down-to-earth professionals who thrive on collaboration, take pride in their craft, and are driven to make a difference. We pitch in, push boundaries, and create meaningful results together. Whether it’s a team brainstorm or a company celebration, we value connection as much as we value performance. If you’re looking to grow your career alongside a passionate, forward-thinking team, we’d love to hear from you.