What are the responsibilities and job description for the Director of Service - Southeastern Louisiana Athletics position at Peak Sports MGMT?
Position Title: Director of Service
Company: Peak Sports MGMT
Location: Southeastern Louisiana Athletics (Hammond, LA)
Company: Peak Sports MGMT
Location: Southeastern Louisiana Athletics (Hammond, LA)
Company Overview:
Peak Sports MGMT is a leading third-party multimedia rights organization that partners with collegiate athletic departments to maximize corporate sponsorship revenue and enhance brand visibility. In collaboration with Southeastern Louisiana Athletics, Peak Sports MGMT manages all aspects of corporate partnerships, including revenue generation, activation, and client service.
Peak Sports MGMT is a leading third-party multimedia rights organization that partners with collegiate athletic departments to maximize corporate sponsorship revenue and enhance brand visibility. In collaboration with Southeastern Louisiana Athletics, Peak Sports MGMT manages all aspects of corporate partnerships, including revenue generation, activation, and client service.
Position Overview:
This role sits in college athletics, but it is not a passive account management position. It is a relationship and revenue retention role. The Director of Service will own the execution, satisfaction, and growth of Southeastern Louisiana Athletics’ corporate partnerships. This person will be responsible for managing partner relationships, ensuring high-level fulfillment, and identifying opportunities to renew and expand partnerships over time.
This is a role for someone organized, proactive, and detail-oriented—someone who takes pride in delivering for partners and understands that retention and upsell are critical to long-term revenue growth.
This role sits in college athletics, but it is not a passive account management position. It is a relationship and revenue retention role. The Director of Service will own the execution, satisfaction, and growth of Southeastern Louisiana Athletics’ corporate partnerships. This person will be responsible for managing partner relationships, ensuring high-level fulfillment, and identifying opportunities to renew and expand partnerships over time.
This is a role for someone organized, proactive, and detail-oriented—someone who takes pride in delivering for partners and understands that retention and upsell are critical to long-term revenue growth.
Key Responsibilities:
- Serve as the primary point of contact for all corporate partners, maintaining strong and professional relationships
- Oversee the fulfillment and execution of all sponsorship agreements, ensuring all contractual obligations are met
- Coordinate and manage partnership activations across digital, social, and in-venue platforms
- Communicate regularly with partners to evaluate satisfaction, address concerns, and identify opportunities for enhancement
- Assist in the development of renewal strategies and identify opportunities for incremental revenue through upselling
- Collaborate with internal teams, including sales and marketing, to ensure seamless execution of partnership elements
- Develop and deliver partnership recap reports and presentations that highlight performance and value
- Plan and execute partner hospitality experiences, including game day events and special activations
- Manage timelines, deliverables, and project workflows across multiple accounts
- Provide ongoing insights and recommendations to improve partnership effectiveness and client satisfaction
Qualifications:
- Bachelor’s degree in Sports Management, Business Administration, Marketing, or a related field
- Minimum of 2 years of experience in corporate partnership fulfillment, sponsorship activation, account management, or a related area
- Strong organizational skills with the ability to manage multiple projects and deadlines
- Excellent communication, presentation, and interpersonal skills
- Ability to work both independently and collaboratively in a team environment
- Experience working in collegiate athletics or sports industry preferred
- Knowledge of sponsorship activation, client service, and event coordination is a plus
- Willingness to work non-traditional hours, including nights, weekends, and game days
Preferred Skills and Attributes:
- Strong attention to detail and commitment to delivering high-quality work
- Ability to build and maintain professional relationships with external partners
- Problem-solving mindset with the ability to adapt in a fast-paced environment
- Proficiency in Google Suite (Sheets, Slides, Docs, etc.)
- Familiarity with CRM systems and sponsorship tracking tools is a plus
Why Peak Sports:
Peak Sports MGMT is built for people who want to be trusted with real responsibility and held to a high standard. We value ownership, discipline, and people who take pride in delivering results. For the right person, this is an opportunity to play a key role in building long-term partner relationships, executing at a high level, and contributing directly to revenue retention and growth inside college athletics.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.