Ticket Runner

TICKET RUNNER / PROCESSOR

Job Details

Full Time / Part Time: Full Time

FLSA Classification: Non-Exempt

Business Unit: Rentals

Reports to: Operations Manager

Travel Requirement: No

Job Description

Peak’s Ticket Runner position reports to the Operations Manager and works closely with Field Operations and Office personnel at all levels. The Ticket Runner position is accountable for ensuring continuity of delivery tickets by providing administrative assistance in the field.

The essential job functions include, but are not limited to

• Track invoices after creation to ensure that they are closed in a timely manner.
• Email customer tickets for approval / signature.
• Provide Select customers with the upmost respect and stellar customer service.
• Keep an open line of communication between Select and customers.
• Complete special projects at the request of Office Manager.
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Customer service oriented.
• Exceptional phone skills and etiquette.
• Goal oriented and driven to accomplish results.
• Ability to follow verbal and written instructions.
• Knowledge of the oilfield industry is a plus.
• Bi-Lingual (English & Spanish) is a plus.
• Must possess a valid Driver's License.
  
  

Compensation Information

Compensation is competitive and commensurate with experience.

Top Tier Benefits

• Medical, dental, vision, coverage in addition to life and disability insurance plans.
• Paid Vacation Days and Paid Holidays.
• Retirement and Savings (401K) Plan with Company match.
• Referral bonus with no cap on amount of referrals.
• Paid Training.
  
  

Physical Demands and Exposures

• This position mostly works inside a climate-controlled environment. The Company will supply adequate training and equipment to perform the functions of the job.
• Monday – Friday, 8am-5pm, Overtime when required.
• Exposure to noise levels requiring the use of hearing protection.
• Needs a high degree of concentration in a busy area.
• Ability to individually lift: Maximum 50 lbs.
  
  

Peak Rentals is an equal opportunity employer. It is Peak’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

Peak Rentals requires all employees whose jobs may involve environmental compliance to understand and comply with the U.S. Environmental Protections Agency’s Clean Air Act that regulates air emissions from stationary and mobile sources. A copy of the Clean Air Act can be provided to you upon request from Human Resources.

Peak Rentals participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Peak is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Peak only uses E-Verify once you have accepted a job offer and completed the Form I-9.