What are the responsibilities and job description for the FT Customer Support Specialist position at Peak Private Transport LLC?
Overview
We are seeking a FT Customer Support Specialist to work from home based in Nicholasville, Kentucky.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Resolve issues related to products, services, and account management.
- Provide exceptional service to ensure customer satisfaction and retention.
- Document interactions accurately in the CRM system.
- Collaborate with team members to improve support processes.
Skills Needed:
- Excellent communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Strong technical aptitude and adaptability.
- Reliable internet connection and home office setup.
Benefits:
- Competitive pay and performance bonuses.
- Flexible work hours.
- Health, dental, and vision coverage options.
- Training and ongoing development opportunities.
Emploment Location
Kentucky, Nicholasville
