What are the responsibilities and job description for the FT Call Center Representative position at Peak Private Transport LLC?
Overview
We are seeking a dedicated FT Call Center Representative – Work From Home in Canton, Michigan.
Responsibilities:
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy.
- Provide accurate information, troubleshoot issues, and resolve customer concerns efficiently.
- Maintain detailed records of interactions and follow-up as needed.
- Adhere to company policies and quality standards to ensure excellent customer service.
Skills Needed:
- Excellent communication and active listening skills.
- Strong problem-solving abilities and attention to detail.
- Self-motivated with the ability to work independently in a remote setting.
- Reliable high-speed internet and a quiet work environment.
Benefits:
Competitive pay, flexible scheduling, work-from-home convenience, and ongoing training opportunities.
Emploment Location
Canton, Michigan
