Service Sales Representative

About Us

At Peak Plumbing and Heating LLC, we are committed to providing exceptional plumbing and heating services to our clients while fostering a positive, growth-oriented work environment. As a growing company, we are looking for an Service Sales Representative who will be a key contributor to our continued success and growth. This is an exciting opportunity for a self-motivated, creative individual who thrives in a fast-paced, collaborative environment.

Our Mission

Our mission at Peak PHC is to deliver exceptional plumbing and HVAC services with integrity and purpose, raising the standard of excellence in our industry and creating lasting trust with every customer we serve.

Our Core Values

• Intentional - every action has a purpose
• Discipline - stay focused, organized and controlled
• Accountability - holding yourself and others accountable for what you say you're going to do
• Teamwork - our collective effort of everyone working together toward our mission statement
• Excellence - striving to achieve the highest standard in your performance

Job Summary

Peak Plumbing, Heating, and Cooling is looking for our first dedicated Service Sales Representative to help grow our service department. This is a key role for our company. We need someone who can build relationships with homeowners and property managers, identify service opportunities, follow up consistently, and help turn incoming demand into booked work and long-term customers.

This person will work closely with our service team and leadership to create a more consistent, professional sales process for service, maintenance, replacements, and upgrade opportunities. We need someone who is hungry, organized, trustworthy, and excited to help build this role from the ground up.

What You'll Do

• Respond to and follow up on service leads in a timely, professional way
• Build relationships with homeowners, builders, property managers, and repeat customers
• Identify opportunities for maintenance agreements, system upgrades, replacements, and additional services
• Prepare estimates and proposals for service-related work
• Track leads, proposals, follow-ups, and close rates
• Coordinate with dispatch, technicians, and management to keep communication clear
• Help create and improve Peak's sales process for the service department
• Maintain a strong customer experience from first contact through close
• Support revenue growth while protecting Peak's reputation for honesty and quality

What We're Looking For

• Sales experience in home services, HVAC, plumbing, construction, or a related field preferred
• Strong people skills and ability to build trust quickly
• Excellent follow-up and communication skills
• Organized, self-motivated, and able to manage multiple opportunities at once
• Comfortable working in a fast-paced environment
• Able to learn technical services well enough to explain options clearly to customers
• Team-oriented mindset with a willingness to help build systems and processes
• Valid driver's license and clean driving record preferred

Qualifications

• High school diploma or equivalent required
• Valid driver's license
• 18

What Success Looks Like

• Leads are contacted quickly and consistently
• More service opportunities are converted into booked work
• Maintenance plans and service-related upgrades increase
• Customers feel taken care of and informed
• The service department has a clearer, more accountable sales process

Why Join Peak

• Opportunity to build a role from the ground up and make a major impact
• Work with a growing company that is trusted across the Vail Valley and surrounding mountain communities
• Competitive pay structure with base salary plus commission or performance incentives
• Company vehicle or vehicle allowance, depending on experience and role structure
• Paid time off and holidays
• Opportunities for growth as the department and company continue to expand

Compensation

Our compensation plan is built for high performers. You will receive a guaranteed base salary of $57,783.96 annually, with uncapped commission potential. You will earn a percentage of each job sold through commission. Commissions are applied toward your base salary, and once your total commissions exceed $57,783.96, you will receive 100% of any additional commission earned, giving you strong upside based on performance.

Benefits

• 100% Employer-Paid Healthcare
• 401(k) with 5% Company Match
• Voluntary Dental and Vision Plan
• Paid Vacation
• Sick Leave
• Training & Career Growth Opportunities
• Goal Coaching