What are the responsibilities and job description for the Front Desk Administrative Assistant position at Peak Performance Sport & Spine?
Front Desk / Administrative Assistant
Lancaster, OH
Full-Time | Monday–Friday
Peak Performance Sport & Spine
Join Us in Building Something Extraordinary
Peak Performance Sport & Spine is a multidisciplinary healthcare clinic in Lancaster, Ohio, specializing in Sports Medicine, Chiropractic Care, Physiotherapy, and Massage Therapy. We're on a mission to deliver innovative, patient-centered care with a focus on healing, performance, and lifelong wellness. As we prepare to open our doors, we are looking for a Front Desk/Administrative Assistant who is ready to grow with us from the ground up.
This is a unique opportunity to be a foundational team member in a fast-paced and professional environment—perfect for someone who thrives working both independently and collaboratively and takes pride in being the face of a growing practice.
Position Overview:
As our Front Desk/Administrative Assistant, you'll play a critical role in ensuring exceptional patient experiences and smooth day-to-day operations. You’ll be the first point of contact for patients, helping to create a welcoming and efficient environment while supporting the clinical team with a variety of administrative and billing responsibilities.
Key Responsibilities:
- Warmly greet and check in/out patients
- Answer phones, respond to inquiries, and manage appointment scheduling
- Verify insurance benefits and obtain pre-authorizations
- Accurately enter patient and insurance information
- Assist with patient billing, posting payments, and managing accounts
- Maintain front office cleanliness, organization, and supply levels
- Support team with administrative and clinical coordination tasks
- Uphold HIPAA compliance and patient confidentiality standards
What We’re Looking For:
- Prior experience in a chiropractic, medical office or similar healthcare setting.
- Working knowledge of insurance verification, pre-auths, and billing procedures
- Friendly, professional demeanor with outstanding communication skills
- Strong organizational skills and attention to detail
- Proficiency with EMR software and Microsoft Office suite
- Ability to multitask and remain calm under pressure
- A team player with a proactive, can-do attitude
- Passion for health and wellness is a plus!
Why Join Peak Performance Sport & Spine?
- Be part of a growing company
- Opportunities for advancement
- Competitive pay with KPI-based performance bonuses
- Positive, supportive team culture
- Work in a cutting-edge, sports medicine-focused environment
- Weekends off for work-life balance
Ready to Start This Journey With Us?
We’re looking for someone who wants more than just a job—someone who is excited about helping shape the future of an exceptional healthcare practice. If that’s you, we’d love to meet you.
*Apply now to join our team and grow something special at Peak Performance Sport & Spine!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Ability to Commute:
- Lancaster, OH 43130 (Required)
Ability to Relocate:
- Lancaster, OH 43130: Relocate before starting work (Required)
Work Location: In person
Salary : $18