What are the responsibilities and job description for the Appointment Setter / Medical Assistant position at Peak Health and Wellness?
Full-Time Bilingual Receptionist / Appointment Setter (Spanish/English)
Los Alamitos, CA | $18 – $20/hr Bonuses | Full-Time (35–40 hrs/week)
Join a Team That’s Changing Lives Every Day
We’re a fast-growing medical office in Los Alamitos, CA looking for a Full-Time Bilingual (Spanish/English) Receptionist / Appointment Setter who is passionate about helping people, thrives in a fast-paced environment, and brings positive energy to our front desk.
This is more than just a job — it’s an opportunity to grow, develop valuable skills, and make a real difference in people’s lives. If you’re organized, dependable, and enjoy connecting with people, we want to meet you.
What You’ll Do
You’ll be the first point of contact for patients — the voice that helps them take the first step toward better health.
Your responsibilities will include:
- Answer incoming calls and make 20–30 outbound calls daily to schedule new and returning patient appointments
- Speak with potential patients, answer questions, and help them feel confident about starting care
- Confirm appointments, follow up with leads, and help reduce no-shows
- Assist with patient check-ins and front desk responsibilities
- Provide Spanish/English translation support for the doctor and clinical team when needed
- Assist with basic documentation or treatment notes under supervision
- Prepare and restock exam rooms to keep the clinic running smoothly
- Help maintain a friendly, professional, and positive office environment
- Perform other various tasks around the office as needed to support daily operations
Why You’ll Love Working With Us Bonuses & Incentives
We believe hard work should be recognized and rewarded.
You can earn:
- Weekly and monthly performance bonuses
- Incentives based on attendance, productivity, and results
- Opportunities for recognition and growth within the team
Growth & Career Development
This role is designed for people who want to grow and build valuable skills.
You’ll receive:
- Paid training and hands-on coaching
- Experience working in a professional medical environment
- Opportunities to take on additional responsibilities and advance within the clinic
- A supportive team that values reliability and strong work ethic
Supportive Team Culture
We are a mission-driven team that truly cares about helping patients improve their health and quality of life.
You’ll be part of:
- A positive and respectful workplace
- A professional and structured environment
- A team that supports each other and works toward shared goals
What We’re Looking For
We’re looking for someone who is reliable, motivated, and ready to be part of a growing team.
Requirements:
- Bilingual in Spanish and English (Required)
- At least 6 months of experience in reception, appointment setting, or customer service
- Comfortable making 20–30 calls per shift
- Friendly, professional communicator with a positive attitude
- Organized, dependable, and able to multitask
- Willing to learn and assist in different areas of the office as needed
Preferred (but not required):
- Experience in a medical or wellness office
- Familiarity with medical terminology
- Experience using scheduling or CRM systems
Job Details
Position: Full-Time
Hours: 35–40 hours per week
Schedule: Monday–Friday between 9:00am – 6:00pm
Location: In-person at our Los Alamitos, CA clinic
Pay:
$18.00 – $20.00 per hour
Plus performance bonuses
Benefits
- Paid training
- Paid time off (after eligibility period)
- Employee discounts
- Performance bonuses
- Opportunities for growth and advancement
- Supportive team environment
Apply Today
If you’re dependable, motivated, and ready to grow with a team that is making a difference in people’s lives every day — we’d love to meet you.
Join us and become part of a workplace where your work truly matters.
Pay: $18.00 - $20.00 per hour
Benefits:
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
Experience:
- Appointment Setting: 1 year (Required)
Ability to Commute:
- Los Alamitos, CA 90720 (Required)
Work Location: In person
Salary : $18 - $20