What are the responsibilities and job description for the Leasing & Operations Associate – Apartment Community Pay: $16–$20/h position at Peak 5 Management?
Peak 5 Management is seeking a motivated and versatile Leasing & Operations Associate for The Whitney Apartments in Urbana, IL. This is a hands-on role for someone who takes pride in doing whatever it takes to support the team and deliver a great experience for residents. If you thrive in a fast-paced environment, enjoy variety in your day, and want to grow in property management, we want to hear from you.
Responsibilities:
- Serve as the first point of contact for prospective residents calling or visiting the property
- Conduct tours of available units and community amenities
- Prepare and execute lease agreements and collect rental deposits
- Follow up on all prospects via guest cards, thank-you emails, and calls
- Actively market the community through online advertising and social media
- Ensure model and target units are market-ready at all times including sparkle cleans prior to move-ins
- Assist with resident move-ins and move-outs including key management and file preparation
- Complete bill backs, administrative forms, and reporting accurately and on time
- Maintain resident and property files and upload documents into AppFolio
- Support the property manager with day-to-day operational tasks as needed
- Provide excellent customer service to current and prospective residents
- Follow Fair Housing Guidelines throughout the leasing process
Qualifications:
- Prior leasing, sales, or customer service experience preferred
- Team player mentality — willing to pitch in wherever needed
- Strong communication skills, written and verbal
- Organized, detail-oriented, and able to manage multiple priorities
- Eagerness to learn and grow within property management
- High school diploma or GED required
- AppFolio experience a plus
Schedule: On-site, Urbana, IL
Pay: $16.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Property leasing: 1 year (Required)
Work Location: In person
Salary : $16 - $20