Banquet Manager

The Banquet Manager is responsible for overseeing the daily operations and successful execution of all banquet functions, including conferences, weddings, corporate meetings, and social events. This position provides hands-on leadership to the banquet setup and service teams, ensuring exceptional guest experiences, efficient operations, and consistent service standards. The Banquet Manager works closely with the Culinary, Sales, and Convention Services teams to ensure seamless event execution while providing operational support to other Food & Beverage outlets as business needs arise.

Essential Responsibilities

• Oversee all banquet operations, including room setup, event preparation, food and beverage service, room transitions, and breakdown.
• Manage large-scale banquets, conferences, weddings, and multiple events occurring simultaneously, ensuring exceptional service and successful event execution.
• Direct and supervise banquet setup staff, servers, bartenders, and other banquet personnel to ensure efficient operations and consistent service standards.
• Review and execute Banquet Event Orders (BEOs), ensuring event specifications, timelines, and guest expectations are met.
• Coordinate with Culinary, Sales, Convention Services, and other hotel departments to ensure seamless event execution.
• Conduct pre-event meetings, assign responsibilities, and provide hands-on leadership throughout banquet functions.
• Recruit, train, coach, and evaluate banquet employees to maintain consistent service standards and team performance.
• Respond promptly and professionally to guest requests, concerns, and last-minute event changes.
• Manage employee scheduling, timekeeping, and payroll processing, ensuring accuracy, appropriate staffing levels, and compliance with labor budgets.
• Ensure accurate and timely posting of banquet charges following each event, including adjustments based on actual consumption.
• Complete banquet check reconciliation and proper closing procedures in Delphi, the hotel's Property Management System (PMS), and Point of Sale (POS) systems.
• Monitor labor costs, inventory, equipment, and banquet supplies while identifying opportunities to improve efficiency and minimize waste.
• Ensure compliance with hotel policies, food safety regulations, sanitation requirements, and workplace safety standards.
• Provide operational support to other Food & Beverage outlets as needed based on business demands.
• Maintain a flexible work schedule, including required evenings, weekends, and holidays, based on event schedules and operational needs.
  
  

Preferred Qualifications

• Minimum of 3–5 years of hotel banquet operations experience, including at least 2 years in a supervisory or management role.
• Previous experience managing large-scale banquet functions within a full-service hotel, resort, or convention hotel environment is required.
• Proven experience supervising banquet setup and service teams, including staffing, scheduling, training, and performance management.
• Strong knowledge of Banquet Event Orders (BEOs), banquet room configurations, service standards, and event execution.
• Demonstrated ability to manage multiple events simultaneously in a fast-paced hospitality environment.
• Strong leadership, organizational, communication, and problem-solving skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
  
  

Physical Requirements

• Ability to stand and walk for extended periods and assist with banquet setup and operational activities, including lifting and moving equipment or supplies, with or without reasonable accommodation.
  
  

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.