What are the responsibilities and job description for the Guest Service Agent position at Peachtree Group Hospitality Management?
Join the Opening Team at StudioRes Prattville!
Be part of something new and exciting at StudioRes Prattville, a newly built extended-stay hotel located in the growing Prattville, Alabama market. As a member of our opening team, you'll have the unique opportunity to help shape the guest experience, establish operational excellence, and build a positive team culture from day one. Join us as we open our doors and create exceptional experiences for guests while building a rewarding career in hospitality with Peachtree Group.
We are seeking a dedicated and service-focused Guest Service Agent to help create exceptional experiences for our guests. The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Benefits
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide paid holidays and paid time off. Additional benefits include access to our Employee Assistance Program and Associate Emergency Foundation.
Peachtree Group is proud to be an Equal Opportunity Employer and an E-Verify employer. All employment decisions are based on qualifications, merit, business needs, and compliance with applicable federal, state, and local laws.