What are the responsibilities and job description for the Patient Access Representative - OB GYN position at PeaceHealth?
Description
Job Description
PeaceHealth is seeking a Patient Access Representative - OB GYN for a Per Diem/Relief, Day position.
The salary range for this job opening at PeaceHealth is $24.54 – $33.14.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Job Summary
Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.
Details of the Position
Care Delivery Area and Outpatient Clinics:
See how PeaceHealth is committed to
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
Job Description
PeaceHealth is seeking a Patient Access Representative - OB GYN for a Per Diem/Relief, Day position.
The salary range for this job opening at PeaceHealth is $24.54 – $33.14.
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Job Summary
Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.
Details of the Position
- Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
- Collects patient balances, co-payment, co-insurance, or other payment types.
- Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
- Responds to customer’s inquiries.
- Assists with departmental coverage as needed.
- Manages daily appointment schedules which may include reminder calls and calling all referrals.
- May transport patients utilizing escort or wheeled transport equipment.
- Performs other duties as assigned.
- High School Diploma Preferred: or equivalent
- Minimum of 1 year Required: Medical office or related customer service experience
- Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook
- Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred)
- Knowledge of insurance process and regulations. (Preferred)
- Must be able to manage conflict effectively and professionally. (Required)
- Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
- Good customer service skills and good interpersonal skills. (Required)
Care Delivery Area and Outpatient Clinics:
- Strong background in customer service may be considered in lieu of medical office or related experience.
- Management of ED incoming phone calls, and may be required to provide switchboard coverage.
- Monitor OB Prosec/McKinley alarm system.
- May be required to assist with Cardiac Rehab departmental charge entry.
- May work with healthcare team to obtain VA/Tricare or State of Alaska Medicaid Authorization for medical care and/or travel, including air or ground transportation and lodging/meals for patients and their escorts (if applicable), who are referred by PeaceHealth to medical facilities in and outside of the State of Alaska.
- When necessary, effectively communicates with care team, VA/Tricare, or State of Alaska Medicaid travel on behalf of patient and referring provider. Maintains VA and/or State of Alaska log; accurately tracking authorization status and voucher usage for stocking adequate supply.
- Consistently operates computer and other office equipment.
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Sedentary work.
- Predominantly operates in an office environment.
- Ability to communicate and exchange accurate information.
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
See how PeaceHealth is committed to
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
Salary : $25 - $33