What are the responsibilities and job description for the Sales Engineer - Low Voltage Systems position at Peace of Mind Technologies, LLC?
New York
Peace of Mind Technologies (POM), is currently searching for a qualified, enthusiastic, hard-working and driven Sales Engineer that embodies POM core values to join our Company.
About You
You are a technically minded, solutions-driven professional with a collaborative and customer-focused personality. You excel at translating complex technical requirements into clear, value-driven solutions, ensuring both accuracy and client satisfaction. You thrive in a team environment, naturally bridging the gap between technical design and sales strategy. Detail-oriented, innovative, and proactive, you stay ahead of industry trends and take ownership of delivering solutions that are not only technically sound but also commercially competitive and aligned with client needs.
About Us
Peace of Mind Technologies, LLC (POM) is New York’s premier systems integrator for security and surveillance technology. Specializing in high-tech systems, cloud-based software services and audio/video solutions for thousands of businesses, schools and properties in the greater New York Metropolitan area, POM’s diverse client roster comprises a wide range of prestigious and well-known organizations. Founded in 2002, POM has handled thousands of site installations, primarily focused on large offices, retail, hospitality, health care, education, and real estate (commercial, luxury residential and hi-rise).
Position Overview
The Sales Engineer supports the sales and estimating process by providing technical expertise, system design guidance, and solution development for commercial low-voltage projects—including Audio Visual (AV), Security (CCTV, Access Control, Intercom), and Telecom infrastructure systems. Working closely with the sales team, this role bridges client needs and engineered solutions to ensure proposals are accurate, competitive, and aligned with customer expectations.
Sales Engineers partner with Sales to translate technical requirements into clear, value-driven solutions that meet both client goals and operational capabilities. The Sales Engineer ensures technical accuracy and feasibility, while Sales leads client relationships and deal strategy, together delivering proposals that reflect both technical excellence and commercial integrity.
Key Responsibilities
Pre-Sales Support
- Participate in client meetings, site surveys, and needs assessments to identify technical and operational requirements.
- Provide technical input and product recommendations to sales and estimating teams.
- Support creation of proposals, RFP responses, and presentation materials.
- Ensure compliance with client standards, Division 27/28 specifications, and architectural coordination.
Design & Engineering
- Translate conceptual designs into accurate system schematics and scope descriptions.
- Assist with Bill of Materials (BOM) creation and equipment selection.
- Review drawings and submittals for technical accuracy and value engineering opportunities.
- Interface with manufacturer representatives and vendors for pricing, compatibility, and integration support.
Sales Enablement
- Conduct technical presentations and system demonstrations for clients, architects, and consultants.
- Collaborate with sales leadership to develop standard system packages and solution templates.
- Stay current on industry trends, product developments, and emerging technologies.
- Support the transition from proposal to project kickoff by briefing Project Managers on system design intent.
Cross-Department Collaboration
- Work with Operations and Design to ensure seamless project handoffs and accurate documentation.
- Partner with Procurement for long-lead items and product substitutions.
- Provide feedback to Marketing and Leadership teams on pricing strategy and market competitiveness.
Estimating Support
- Collaborate with the Estimating to develop accurate and competitive proposals for security and audio-visual projects.
- Prepare cost estimates, labor calculations, equipment selections, and project pricing in alignment with company margin targets and client expectations.
- Support the development of RFP responses, bid submissions, and formal quotations, ensuring accuracy, completeness, and alignment with industry standards.
Qualifications & Skills
- Bachelor’s degree in Engineering, Technology, or a related field (or equivalent experience).
- 3–5 years of experience in system design, sales engineering, or technical sales within the AV, Security, or Telecom industry.
- Strong knowledge of Division 27/28 standards, industry codes, and integration best practices.
- Proficiency with design and estimating tools such as AutoCAD, Bluebeam, D-Tools, or similar platforms.
- Excellent communication and presentation skills; able to explain technical concepts to non-technical audiences.
- Detail-oriented with strong analytical, organizational, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Manufacturer certifications (e.g., Crestron, Exacq, Avigilon, Axis, Biamp, or BICSI) a plus.
Does this sound like you?
Benefits Include:
- Annual base salary $110,000 - $140,000
- Health benefits package
- Dental & Vision Insurance
- Company Sponsored Life Insurance Plan
- Voluntary Disability Plans
- 401k plan with matching
- Generous paid-time-off policy
- 5 Paid Sick Days
- Pre-tax commuter benefit
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $110,000 - $140,000