What are the responsibilities and job description for the Storeroom Clerk position at Peabody Hotel Group?
Responsible for the efficient operation of the hotel Storerooms. The Storeroom Clerk will receive, store and issue the Storeroom’s inventory ensuring that all requisitions are accurate and complete.
JOB OVERVIEW:
Responsible for the efficient operation of the hotel Storerooms. The Storeroom Clerk will receive, store and issue the Storeroom’s inventory ensuring that all requisitions are accurate and complete.
REPORTS TO: Storeroom Manager, Purchasing Manager.
SUPERVISES: N/A.
WORK ENVIRONMENT:
Purchasing/Receiving Offices, hotel Storerooms, Refrigerators and Freezers.
Job involves working:
- under variable temperature conditions (or extreme heat or cold).
- under variable noise levels.
- outdoors/indoors.
- around fumes and/or odor hazards.
- around dust and/or mite hazards. around chemicals.
KEY RELATIONSHIPS:
Internal: Purchasing/Receiving Department, Accounting, Department Managers, Executive Committee Members and hotel staff.
External: Hotel guests/visitors, vendors and contractors, corporate staff, other Peabody Hotels’ staff.
ESSENTIAL JOB FUNCTIONS
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Maintain complete knowledge of property management system and manual procedures.
- Set up and organize workstation with designated supplies, forms and resource materials; report shortages to supervisor.
- Open storeroom.
- Check refrigeration temperatures.
- Issue stock.
- Rotate stock.
- Store: dry food goods, meat, fish, poultry, produce, dairy, beverages, paper supplies, guest supplies, stationery, silver, glassware, china, linen, and cleaning supplies in designated areas.
- Maintain storeroom maintenance.
- Assist in inventory as directed by Supervisor.
- Secure storeroom.
- Ability to carry out all safety and emergency procedures (i.e. fire, crowd control, inclement weather or bomb threats).
- Ability to properly maintain and operate electronic equipment (i.e. calculators, telephone, computers and printers).
- Ability to interact with guests and other associates in a courteous, empathetic and discreet manner.
- Ability to perform basic arithmetic including use of percentages.
- Ability to read and write effectively, including maintaining filing system and logs.
- Ability to record all food and equipment temperatures.
- Ability to operate and receive certification for operating electric pallet jacks in accordance with OSHA requirements.
- Ability to follow HAACP standards on food handling safety.
- Ensure daily filing and delivery of requisitions for all F&B outlets and general requisitions for all non-food departments.
- Organize all stockrooms (i.e. stocking shelves) by rotating all food items and putting dates on all items coming into stockrooms.
- Keep all stockrooms neat and clean at all times.
- Perform inventories on a monthly and weekly basis for control purposes.
SECONDARY JOB FUNCTIONS
- Assist with other Purchasing/Receiving job functions as assigned.
- Document maintenance needs on work orders and submit to Manager/Supervisor.
QUALIFICATIONS
Essential:
- High school graduate.
- Fluency in English, both verbal and written.
- Provide legible communication and directions.
- Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
- Ability to:
- perform job functions with attention to detail, speed and accuracy.
- prioritize, organize and follow up.
- Be a clear thinker, remaining calm and resolving problems using good judgment.
- follow directions thoroughly.
- understand guests’ service needs.
- work cohesively with co-workers as part of a team.
- work with minimal supervision.
- maintain confidentiality of guest information and pertinent hotel data.
- satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner.
- maintain regular and punctual attendance.
- adhere to Peabody grooming standards. exemplify Peabody Service Excellence®.
Desirable:
- College degree.
- 2 years Storeroom experience.
- Experience with computers, calculators or word processors.
- Experience in Hospitality Industry in similar position.
- Previous guest relations training.
PHYSICAL ABILITIES
Essential:
- Exert physical effort in transporting carts up to 500
- Endure various physical movements throughout the work areas on a continuous basis.
- Reach up to 6 feet
- Remain in stationary position for extended periods throughout work shift.
- Ability to constantly transfer inventory up to 75 pounds, including setting and storing in overhead areas.
- Ability to move freely within work areas.
STANDARD SPECIFICATIONS
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
