What are the responsibilities and job description for the Development Operations & Communications Specialist position at Peabody Essex Museum Inc?
The Development Operations & Communications Specialist (DOC Specialist) plays a vital role in supporting the Peabody Essex Museum’s fundraising operations, donor services, and Development communications. This position ensures the timely and accurate processing of approximately 4,000 annual transactions, including outright gifts, multi-year commitments, and other forms of philanthropic support. The Development Operations & Communications Specialist also provides gift administration, database maintenance, prospect research, and cross-departmental coordination to support the Development team’s effectiveness and the Museum’s fundraising goals.
A key responsibility of this position is proactively managing the Development team’s Master Communications Calendar through Google Calendar and Monday.com. Working closely with solicitation and event communication project managers, the Associate Director of Design, the Database & Research Manager, and stakeholders across the Museum, the Development Operations & Communications Specialist coordinates communications timelines, creative briefs, copy, donor lists, design requests, and approval processes to ensure projects are delivered accurately and on schedule.
The Development Operations & Communications Specialist also provides essential administrative support to the Associate Director of Design, helps keep the Development Operations team on track with deadlines and deliverables, coordinates onsite gift processing and check deposits with Finance, and serves as the Development liaison to the Executive Office for key Board data updates. Through strong organizational skills, attention to detail, and collaborative project management, this position helps ensure the smooth operation of Development activities and the timely delivery of donor communications.