What are the responsibilities and job description for the M365 Administrator position at PDW?
Performance Drone Works (PDW) builds technologies for the warfighter, by the warfighter. Born out of the Drone Racing League, our roots are competitive, our mindset is tactical, and our mission is clear: deliver purpose-built unmanned systems to those who serve. We are not here to sell vapor; we build and ship real capabilities for real missions.
Now, we’re entering a new phase of growth and are looking for an M365 Administrator to provide reliable, responsive support and contribute to the day-to-day operations of our IT environment.
What You’ll Do
The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Ability to sit, stand, bend, reach, and move about regularly throughout the day and lift / carry up to 50 pounds. Must have manual dexterity to operate standard office and IT equipment such as computers, keyboards, servers, and cabling tools. Must be physically capable of installing or replacing workstation and network hardware, tracing cabling in confined spaces, and performing light equipment setup within office or lab environments.
Work Environment
This position primarily operates in a standard office setting with periodic work in lab and manufacturing areas. The role requires use of standard office and IT equipment and may involve occasional access to server racks, networking closets, or production areas. Limited travel may be required to PDW facilities, test sites, or vendor locations for project or maintenance activities. The position may involve occasional exposure to non-climate-controlled environments, noise, or dust, and may require personal protective equipment (PPE) when entering production zones. This is a fast-paced, collaborative environment requiring close coordination with engineering, manufacturing, and information-security teams. Standard work hours are Monday – Friday, 8:00 a.m. to 5:00 p.m., with occasional after-hours activities as operational needs demand.
Benefits
PDW values our team, and we offer a compensation package reflective of your experience and capabilities. Benefits include:
PDW is an equal opportunity employer that upholds all federal and state non-discrimination laws. We ensure a fair and unbiased evaluation for employment for all qualified candidates regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, medical condition, disability, genetic information, veteran status, or any other characteristic protected by law.
Now, we’re entering a new phase of growth and are looking for an M365 Administrator to provide reliable, responsive support and contribute to the day-to-day operations of our IT environment.
What You’ll Do
- Manage core M365 services including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and Security & Compliance Center.
- Configure policies, admin roles, conditional access, retention, and DLP within the tenant.
- Support governance, lifecycle management, and best practices for collaboration tools.
- Develop robust PowerShell scripts for tenant administration, reporting, identity operations, and service automation.
- Create and maintain automation notebooks integrating scripts, documentation, and repeatable workflows for operational tasks.
- Utilize Microsoft Graph, Exchange Online PowerShell, Teams modules, SharePoint PnP, and Intune Graph API for advanced automation.
- Build automated audit logs, compliance snapshots, and technical runbooks.
- Manage identity lifecycle processes, group-based licensing, and access reviews.
- Troubleshoot authentication, conditional access failures, MFA, and SSO integrations.
- Collaborate with systems engineers to support service upgrades, new feature rollouts, and large-scale modernization projects.
- Contribute to architectural discussions around M365 service optimization, automation improvements, and long-term scaling.
- 3–5 years of experience supporting or administering Microsoft 365 environments in an IT support, systems administration, or similar technical role.
- Strong understanding of Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
- Hands-on experience managing Intune device compliance, configuration profiles, and application deployments.
- Proficiency with PowerShell for automation, reporting, and maintaining administrative notebooks or runbooks.
- Familiarity with Jira administration including workflows, fields, permissions, dashboards, and automation rules.
- Ability to diagnose and resolve issues involving endpoints, user access, collaboration tools, and cloud services.
- Strong communication and documentation skills with a customer-focused mindset.
- Experience collaborating with cross-functional IT teams (security, network, infrastructure, engineering) on complex issues or projects.
- Microsoft 365 or Azure-related certifications (MS-900, AZ-104, MD-102, SC-900, or similar).
- Experience building advanced PowerShell automations using Graph API, PnP PowerShell, or Exchange Online modules.
- Exposure to governance, compliance, DLP, retention policies, and tenant-level security practices.
- Experience working in fast-moving, highly collaborative, or regulated environments (manufacturing, defense, engineering, etc.).
The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Ability to sit, stand, bend, reach, and move about regularly throughout the day and lift / carry up to 50 pounds. Must have manual dexterity to operate standard office and IT equipment such as computers, keyboards, servers, and cabling tools. Must be physically capable of installing or replacing workstation and network hardware, tracing cabling in confined spaces, and performing light equipment setup within office or lab environments.
Work Environment
This position primarily operates in a standard office setting with periodic work in lab and manufacturing areas. The role requires use of standard office and IT equipment and may involve occasional access to server racks, networking closets, or production areas. Limited travel may be required to PDW facilities, test sites, or vendor locations for project or maintenance activities. The position may involve occasional exposure to non-climate-controlled environments, noise, or dust, and may require personal protective equipment (PPE) when entering production zones. This is a fast-paced, collaborative environment requiring close coordination with engineering, manufacturing, and information-security teams. Standard work hours are Monday – Friday, 8:00 a.m. to 5:00 p.m., with occasional after-hours activities as operational needs demand.
Benefits
PDW values our team, and we offer a compensation package reflective of your experience and capabilities. Benefits include:
- Comprehensive BCBS medical, dental, and vision coverage; 80% sponsored by the company.
- Safe Harbor 401(K) with company match.
- Paid Parental Leave.
- A work environment that encourages teamwork and innovation.
- On-site gym at our Huntsville, AL location.
- Employer provided life insurance.
- Robust Employee Assistant Program (EAP).
- Competitive salary, generous paid time off (PTO), and flexible leave options.
PDW is an equal opportunity employer that upholds all federal and state non-discrimination laws. We ensure a fair and unbiased evaluation for employment for all qualified candidates regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, medical condition, disability, genetic information, veteran status, or any other characteristic protected by law.