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Regional Dental Office Manager - (Pediatric / Ortho Experience Preferred)

PDS Management Services, LLC
Plattsburgh, NY Full Time
POSTED ON 3/20/2026 CLOSED ON 3/29/2026

What are the responsibilities and job description for the Regional Dental Office Manager - (Pediatric / Ortho Experience Preferred) position at PDS Management Services, LLC?

Regional Dental Office Manager - Full-Time

Location: North Country, NY (Plattsburgh & Malone)

Base Salary: $90,000-$105,000/year Bonuses

$5,000 Sign-On Bonus

Lead a growing pediatric dental team with purpose and heart!

About Us

North Country Pediatric Dentistry and Pediatric Dentistry of Malone are respected and fast-growing pediatric dental practices focused on creating a fun, welcoming environment for kids and families. We are currently seeking a highly motivated, organized, and experienced Regional Dental Office Manager to lead our clinical and administrative teams with excellence.

This is a full-time, on-site leadership position offering competitive pay, performance bonuses, and a supportive team culture.

Compensation & Perks

  • Base Annual Salary: $90,000-$105,000 (commensurate with experience)
  • $5,000 Sign-On Bonus
  • Performance Bonuses (Recurring)
  • Annual Salary Reviews
  • Laptop Remote Access Provided

Full Benefits Package

  • 401(k) Retirement Plan
  • Medical, Dental, and Vision Insurance
  • Life Insurance Coverage
  • Flexible Spending (FSA) and Health Savings Accounts (HSA)
  • Paid Time Off (PTO)
  • Aflac Supplemental Options
  • Employee Discounts

Schedule

  • Full-Time | 42-48 hours/week
  • Monday - Friday
  • On-Site at our Malone and Plattsburgh, NY locations

Key Responsibilities

  • Manage all daily front and back office operations
  • Lead and support staff using a servant leadership approach
  • Oversee scheduling, billing, daily closeouts, and clinical flow
  • Ensure full compliance with HIPAA, OSHA, and pediatric dental standards
  • Track and analyze KPIs: production, collections, payroll, and expenses
  • Handle escalated patient concerns with professionalism and empathy
  • Train staff on new systems, policies, and performance goals
  • Supervise insurance verification, benefit reviews, and patient financing
  • Collaborate with HR on staff development, coaching, and performance feedback

Qualifications

  • 4 years of dental experience, including 2 years in a leadership role
  • Proficiency with Dentrix or similar practice management software
  • Strong knowledge of pediatric dental procedures, insurance, and billing
  • High school diploma or equivalent (required)
  • College degree or advanced certifications (preferred)
  • Excellent leadership, communication, and organizational skills
  • Must be able to commute or relocate to the North Country Region.

Why Join Us?

At North Country Pediatric Dentistry and Pediatric Dentistry of Malone we care deeply about both our patients and our team. As Regional Office Manager, you'll play a vital role in shaping the practice's success while working in a collaborative and mission-driven environment. You'll have the autonomy to lead while being supported by a team that values growth, quality, and kindness.

Ready to Lead with Purpose?

Apply now and bring your leadership to a team that's transforming children's dental care-one smile at a time.

Salary : $90,000 - $105,000

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