What are the responsibilities and job description for the Customer Service Clerk (First Shift) position at PDS Consultants Inc.?
PDS Optical is a SDVOSB Service-Disabled Veteran-Owned Small Business that manufactures a very large number of eyeglasses each day. We have Optical Laboratories in Louisville, KY and Fort Lauderdale, FL and manage many optical stores across the US and Puerto Rico. We take great pride in our product and are especially thankful to produce eyeglasses for United States Veterans. PDS Optical is an Equal Opportunity employer who values everyone and is committed to EEO for all. We consider our employees to be our most valuable asset and would love for you to consider joining our team.
Do you love helping others? PDS Optical is in search of a highly motivated person for the position of Billing and Customer Service Clerk.
The Billing & Customer Service position serves customers by providing product and service information, resolving product and service problems.
The orders start here and are reviewed, priced, and then passed along to data entry for processing.
Why PDS Optical?
At PDS Optical, we pride ourselves on being more than just a company—we are a community.
Enjoy the rewards of working for a company that prides itself in making high-quality eyewear for our veterans.
We offer excellent benefits, including 80% Company Paid Medical plan, Dental and Vision Insurance, 401K options with Company Match, Free Life Insurance, Short- and Long-term Disability, Paid Time Off, 8 Paid Holidays and much more!
The shift is Monday through Friday, from 8:00am – 4:30pm. The starting pay is $17/hr.
This is an on-site position in our Fort Lauderdale Optical Lab.
Optical experience a plus but not required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Essential Functions include but are not limited to:
- Provide customer service to customer account reps or patients, answer phones, follow up with orders, files, tracking patient’s orders and status, etc.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data which may include verifying the eligibility of order.
- Maintains customer confidence and protects operations by keeping information confidential.
PDS Optical is an Equal Opportunity and Drug Free Workplace Employer with Affirmative Action plans for Protected Veterans and Individuals with Disabilities as required under VEVRAA and Section 503, respectively. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender or sexual orientation, national origin, disability, or protected Veteran status.
Know Your Rights: Workplace discrimination is illegal
If you need an accommodation seeking employment with PDS Optical or assistance in applying for any of our open positions, please email hrhelpdesk @pdscinc.com or call 954-852-0340. Accommodations are made on a case-by-case basis.
Salary : $17