Customer Outreach Specialist

Benefits

• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• Health insurance
  
  

We’re looking for a Customer Success to support our sales team and strengthen relationships with our customers and vendors. This role blends customer service, organization, and data tracking to help the team succeed.

What You’ll Do

• Provide excellent customer service (a must!), mainly over the phone, approximetly 40-50 phone calls daily
• Call vendors to verify information and ensure accuracy
• Assist the sales team with follow-ups, lead updates, and customer touchpoints
• Enter and manage data in HubSpot CRM
• Update and analyze data from the ERP system to support sales and reporting
• Track and analyze response rates and the effectiveness of different outreach strategies
• Keep customer and vendor records accurate and organized
  
  

What We’re Looking For

• Customer service experience is required
• Familiarity with construction vendors or industry is a big plus
• Strong communication skills and confidence making phone calls
• Detail-oriented with accurate data entry skills
• Experience with HubSpot or other CRM systems is helpful
• Analytical mindset to track outreach results and share insights
• Team player who is proactive and dependable
  
  

PDQuipment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: $19.00 - $23.00 per hour

About Us

PDQuipment serves cities all over the country for equipment needs related to material spraying. From tarps, parts, pumps, service and more, we will supply whatever is needed to get the job done. We have fireproofing pumps, concrete pumps, plaster pumps, and stucco pumps for sale along with all the parts to service them.