What are the responsibilities and job description for the Commercial/Residential Technician position at PDQ Door?
Title: Commercial/Residential Technician
Reports to: General Manager
Job Type: Full-Time
Location: Rockport, ME
Come join our team and open the door to an amazing career at PDQ Door Company! We have an immediate opening for a Commercial/Residential Technician at our Rockport, ME location.
PDQ Door Company is Maine’s leading provider for garage doors, dock equipment, automatic pedestrian doors, and more! With branches in Hampden, Rockport, West Bath, Waterville, Houlton, and Presque Isle, we are able to provide superior service to the entire state of Maine.
Summary
In the role of Commercial/Residential Technician, you will assume a pivotal responsibility in the maintenance and repair of our full offering of commercial and residential products, including garage doors, dock equipment, and more.
Duties
- Service commercial and residential garage door products & related systems per manufacturer specifications and ensure customer satisfaction with completed work.
- Identify and repair mechanical and electrical failures.
- Perform preventive maintenance services.
- Maintain inventory on company truck and understand the proper use of all parts, tools, etc.
- Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
- Maintain a safe, secure, and healthy work environment at both our warehouse and job sites.
Requirements
- Must be at least 18 years old
- Experience preferred, but willing to train someone with construction experience
- Must possess a valid Driver’s License
- Must have an acceptable MVR to be added to our auto insurance policy.
- Be able to pass pre-employment screening, including a drug test & background check
- Must have dependable, reliable transportation to and from your base office location.
Preferred Qualifications
- 5 years of garage door install/service experience
- Welding, OSHA 10, first aid, and/or CPR certification(s)
Skills
- Ability to consistently arrive on time according to schedule and customer appointments
- Willingness to learn
- Strong problem-solving skills
- Excellent attention to detail
- Customer service-oriented mindset
- Adaptability to a changing work environment
- Excellent analytical and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong communication and interpersonal skills.
Work Conditions
- Non-climate-controlled environment – potentially working in all weather conditions.
- Frequently sitting, standing, bending, lifting to 75 lbs.
- Performing work at elevated heights on ladders and lifts.
Benefits
We are proud to offer a robust benefits package to our Team Members including:
- Competitive hourly pay
- Medical, dental, and vision insurance with multiple plan options
- Short-Term and Long-Term Disability
- Employer-paid Life Insurance with buy-up options
- Accident Care
- Hospital Indemnity
- 401(k) with employer match
- Generous Paid Time Off (PTO)
- Paid holidays
- Team member recognition & reward programs
- Employee discount on products & services
Core Values
At PDQ Door Company, we base our actions on the following core values and request the same from all team members:
- Teamwork – we operate as a team and succeed together.
- Grit – we have the courage, strength, and character to persevere.
- Sincerity – we are transparent and trustworthy.
- Development – we strive for continuous improvement, both professionally and personally
Third-Party Agency Notice
GarageCo does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees.
We are an (EOE) Equal Opportunity Employer.