Product Owner II

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview

PDI Software is looking for a Product Owner to help manage multiple simultaneous projects and issues of varying sizes from start to finish for our U.S. based Loyalty Solution. The Product Owner (PO) is a critical member of an agile development team that drives the team to deliver high quality, high value features and functions. As a PO, you will help shape our product features and requirements while working closely with Agile engineering teams, Product Managers, customers, and business stakeholders to build high quality products for our target markets. Prior experience in Product Management, Product Owner, or Business Analyst role for a consumer-focused mobile app, website, and CRM (Customer Relationships Management) tool is highly desired.

• Stay aligned with and contribute to the product vision, roadmaps and priorities
• Work closely with Support to understand and prioritize customer reported issues
• Work closely with system users (customers, partners, consulting) to understand product needs and translate into actionable user stories
• Work with technical astuteness, be detailed oriented and proactive in driving closure and optimizing throughput of development teams
• Serve as a product evangelist, particularly with Product Managers and Business teams, to help them understand the best practices of using the platform
• Contribute and develop documentation for new features including user interface mockups, process and data sequence diagrams
• Attend sprint planning meetings, work with the team to define sprint goals
• Guide agile teams in breaking down user stories and defining acceptance criteria
• Ensure that product backlogs are prioritized, and properly balanced between product and maintenance
• Collaborate with teams to review output during sprints, answer questions about desired functionality/outcomes
• Ensure the team has the appropriate number of stories in the backlog prepared for sprint planning, monitor ready stories vs. velocity
• Conduct backlog refinement meetings, sprint reviews and product demos
• Manage product backlog in ALM tools such as Jira, Azure DevOps, etc.
• Author and publish product release notes and customer notifications
• Own Release Planning

• 2 years of experience working as a business analyst, product manager, product owner or similar role
• 2 - 5 years of experience working as a business analyst, product manager, product owner or similar role
• At least 2 years of experience working as an Agile product owner
• Highly motivated self-starter with a desire to help others, take action and seek out resources to excel within the role
• Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms
• Ability to independently work as a contributing member in a high-paced and focused team
• Ability to multi-task and prioritize tasks with competing deadlines
• Strong problem-solving and analytical skills with the ability to work under pressure
• Ability to socialize ideas and influence decisions without direct authority
• Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
• Considers ‘best-practice’ standards, as well as departmental policies and procedures
• Excellent written and verbal communication skills
• Excellent organizational, time management and multi-tasking skills
• Understanding of product and sprint backlog tracking, burn-down metrics, velocity, and work breakdowns
• Understands the fundamentals of software development processes and procedures
• Sharp analytical and problem-solving skills
• Creative thinker with a vision
• Excellent attention to details
• In-depth knowledge of Agile process and principles
• Bachelor’s degree in Business or Computer Science, or equivalent work experience
• Domain experience in the Convenience Retail Industry, ERP, Logistics or Financial transaction processing solutions preferred.

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.