What are the responsibilities and job description for the Senior Business Intelligence Analyst position at PDI Software?
Location: US Remote
Employee Level: Individual Contributor
Career Level: Mid-Level to Experienced
What You Need:
About the Job:
PDI is seeking a Senior Business Intelligence Analyst to join our Insights team working in an exciting, high-volume retail data ecosystem with over $100 billion of transaction log data. This position plays a critical role at PDI and for the retailer to help realize the most value from the data. Leveraging this rich dataset to help uncover insights to drive business decisions in the areas of program effectiveness, product assortment, and understanding shopper behavior changes.
The candidate will be able to leverage their analytical skills coupled with relationship development; and will need to apply those practices daily. The successful applicant will be joining an open and diverse team with a can-do attitude, and a strong desire to make an impact.
What You'll Do:
The overarching responsibilities for this role are (i) own the relationship with various customers and be their go-to PDI Insights contact, (ii) understand and analyze clients' data to provide valuable insights, and (iii) on-board new clients successfully and efficiently, including training on all BI Technologies.
Why PDI Technologies?
PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By "Connecting Convenience" across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers.
We offer:
Our Commitment to Diversity, Inclusion & Belonging
At PDI Technologies, diversity is embraced. We are committed to cultivating an environment that is safe, welcoming, and inclusive for all individuals. PDI Technologies is an Equal Opportunity Employer. We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.
Employee Level: Individual Contributor
Career Level: Mid-Level to Experienced
What You Need:
- Bachelors' degree in Computer Science or related field plus 3-5 years of professional experience in an analytical and/or client-facing role, preferably in retail or CPG industry.
- Proven superb written and oral communication skills.
- Outstanding analytical skills and a passion for problem solving.
- Advanced in SQL, Excel, and PowerPoint.
- Phenomenal organizational skills and one who naturally thrives in a multi-tasking environment with the ability to effectively manage priorities with limited oversight.
- Experience with customer relationship management is a plus.
- High emotional intelligence and interpersonal skills
- Strong team player with an opportunistic and self-starting mindset
About the Job:
PDI is seeking a Senior Business Intelligence Analyst to join our Insights team working in an exciting, high-volume retail data ecosystem with over $100 billion of transaction log data. This position plays a critical role at PDI and for the retailer to help realize the most value from the data. Leveraging this rich dataset to help uncover insights to drive business decisions in the areas of program effectiveness, product assortment, and understanding shopper behavior changes.
The candidate will be able to leverage their analytical skills coupled with relationship development; and will need to apply those practices daily. The successful applicant will be joining an open and diverse team with a can-do attitude, and a strong desire to make an impact.
What You'll Do:
The overarching responsibilities for this role are (i) own the relationship with various customers and be their go-to PDI Insights contact, (ii) understand and analyze clients' data to provide valuable insights, and (iii) on-board new clients successfully and efficiently, including training on all BI Technologies.
- Lead Insights initiatives and analytical projects for a portfolio of retailers
- Help clients best utilize the Tableau reporting platform to answer key business questions.
- Drive adoption and usage of the platform through client trainings, ongoing engagement with multiple contacts within an organization, effective communication, and relationship building.
- Develop an expertise on each clients' individual business needs and identify ways to create and deliver value-add analyses.
- Write SQL code to support ad-hoc requests or BI projects, as well as investigate explicit issues.
- Create presentations delivering insights and actionable recommendations.
- Oversee new client onboardings by working closely with both the client and the internal data operations and engineering teams.
- Work with clients and with the help of internal teams to mitigate any potential concerns.
- Using client feedback, work with the Product team to continuously develop and improve product offerings and the user experience.
Why PDI Technologies?
PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By "Connecting Convenience" across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers.
We offer:
- Comprehensive benefits package including health, dental, and vision coverage effective immediately
- Fully flexible remote work environment
- Matching Group Retirement Savings Plan
- PTO effective immediately
- Quarterly self-investment allowance for personal and professional development, health and wellness, entertainment, travel, charitable giving, tech, travel, etc.
- Strong culture that values authenticity, trust, curiosity, and diversity of thought
Our Commitment to Diversity, Inclusion & Belonging
At PDI Technologies, diversity is embraced. We are committed to cultivating an environment that is safe, welcoming, and inclusive for all individuals. PDI Technologies is an Equal Opportunity Employer. We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
PDI is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.
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