People Team Business Partner

In this role, you'll act as a trusted advisor to employees and leaders with employee relations, performance management, policy interpretation, leadership inquiries, and employment law compliance. You'll build and strengthen relationships with site leaders, communicate and promote department initiatives, and partner with operations on broader organizational goals.

We're looking for someone with well-rounded HR background, with strengths in employee relations and providing guidance to leaders. Many employees in this region speak Spanish, so bilingual fluency in English and Spanish is strongly preferred.

Who We Are:

PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life’s journey is at the heart of what we do.

What You'll Do as People Team Business Partner:

• Partner with designated unit(s) to align business objectives with employees and leadership.
• Manage and/or participate in special projects or corporate programs as assigned.
• Serve as a consultant/subject matter expert to leaders and staff on People Team related matters, providing guidance and interpretation of policies, procedures, rules, regulations, and CBA.
• Provide guidance on leader’s inquiries and/or partner with leaders in conducting effective, thorough and objective investigations in a timely manner.
• Manage complex employee relations issues that may include conducting independent People Team investigations and properly reporting findings to leadership. Ensure follow through on related action items resulting from the investigation outcome.
• Champion and effectively communicate information related to all People team initiatives, keeping assigned units abreast of updates and/or changes. Act as the liaison or administrator for key events to include effectively communicating information, conducting employee presentations, distribution of materials, adhering to deadlines.
• Provide day-to-day performance management guidance to Leaders (line supervisors/managers) (i.e. coaching, counseling, development and training, DARs, performance letters or PIPS).
• Maintain knowledge of legal requirements related to day-to-day management of employees, reducing legal risks an ensuring compliance with local, state, and federal laws. Consult with Director of the People Team for guidance.
• Support talent management efforts by ensuring successful coordinated efforts between hiring managers and Talent Partner, to include proper handling of internal promotions and transfers. Partner with Workforce Development staff for recruitment and placement of AbilityOne hires.
• Work closely with leadership and employees to improve work relationships, build morale, and increase retention.
• Manage labor relations by developing a relationship with union representatives. Actively participate and/or manage the grievance process to ensure adherence to the CBA and help facilitate resolution.
• Oversee adherence to EEOC and affirmative action program and diversity goals set by the organization and responds to all EEOC and/or NLRB charges.
• Identify training needs and partners with People team leadership as needed. Facilitates training sessions on various HR related topics and/or coordinate other training resources.
• Responsible for effectively communicating and providing guidance on Leave Administration to include working collaboratively with our 3^rd party leave administrator and our benefits team.
• Assist in the maintenance and revision of site job descriptions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You'll Need:

• Bachelor’s degree required.
• Minimum five (5) years of prior experience in multiple HR disciplines including resolving complex employee relations issues, performance management, talent management and development, HR metrics/best practices or equivalent combination of education and experience. Labor relations experience preferred.
• Bilingual in English and Spanish strongly preferred.
• PHR or equivalent HR Certification is preferred.

Knowledge, Skills and Abilities:

• Knowledge of PC functions and Software.
• Proficiency in Windows applications, MS Word, MS Excel, etc. and related applications.
• Experience with HR compliance and reporting to include Affirmative Action, EEO and VETS reporting, etc.
• In-depth knowledge of ADAAA.
• Experienced in use of HRIS.
• Excellent written, oral, and interpersonal communication skills.
• Ability to work in a team-oriented, collaborative environment.
• Ability to set and manage priorities.
• Highly self-motivated and directed, with keen attention to detail.

How You’ll Work:

• On-site work from PCSI corporate office in South Austin required 3 days per week (Wednesdays required).
• Eligible for a hybrid work schedule of up to 2 remote days per week.
• Must be located within the Austin, TX metro area.

Benefits Include:

• Annual bonus of up to 8%.
• 21 days of PTO per year, in addition to all federal holidays.
• Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier.
• 401k plan with matching on contributions up to 6%.

Other Requirements:

• Ability to pass criminal, drug, and driving screening.
• Possess valid driver’s license and maintain good driving record.
• Ability to exchange accurate information in person and over the phone.
• Occasional travel may be required, up to 5%.

PCSI does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require sponsorship now or in the future.

All veterans and/or persons with all types of disabilities are strongly encouraged to apply!