VP of Technology (Hybrid - Philadelphia)

Description

Company Overview

PCS Retirement, LLC, a subsidiary of FSG Parent L.P., is one of the nation's largest independent and conflict-free retirement solution providers in the industry. PCS provides recordkeeping services to 19,000 plans and 850,000 eligible participants representing more than $26 billion in assets under administration. PCS' comprehensive retirement solutions platform includes business development tools for financial advisors, a data-driven recordkeeping technology that supports all types of retirement plans [401(k), 403(b), 457, Cash Balance, Defined Benefit, Non-Qualified], individual retirement accounts (including payroll deduction IRAs), and health savings accounts. 

At PCS Retirement, we cultivate an environment built on trust, where every team member is empowered to take ownership and contribute to our shared vision. Through collaborative teamwork we foster growth, both personally and professionally, ensuring that together we exceed expectations and achieve remarkable success.  

To learn more, visit https://www.pcsretirement.com/

Job Summary

We are seeking a hands-on, versatile technology leader to oversee our development, QA, DevOps, technical analysts, and production support center of excellence. This role requires deep experience across both legacy data center environments and modern cloud platforms, with a strong preference for candidates with a background in financial services, particularly retirement services.  

The ideal candidate is a dynamic leader who can wear multiple hats - mentoring teams, driving delivery, and aligning technology with business strategy. They must be comfortable rolling up their sleeves when needed and have recent hands-on experience with technologies such as .NET, SQL Server, Oracle, Oracle Cloud, and Azure Cloud Services.

Job Responsibilities

• Lead and manage cross-functional technology teams including Development, QA, DevOps, technical analyst, and production support.
• Drive operational excellence across the full software delivery lifecycle.
• Define and execute technology strategies that support business goals and innovation.
• Promote a culture of accountability, agility, and continuous improvement.
• Oversee planning, execution, and delivery of software projects with a focus on quality and scalability.
• Implement best practices in agile development, DevOps, and CI/CD pipelines.
• Ensure system reliability, performance monitoring, and incident management.
• Foster collaboration across product, business, and engineering teams.
• Mentor team members and promote cross-training and career development.
• Manage defect tracking, root cause analysis, and resolution processes.
• Lead efforts to reduce technical debt and improve system stability.

Requirements

• 10 years of progressive technology leadership experience, including oversight of Development, QA, DevOps, and Support functions.
• Recent hands-on experience with enterprise technologies including .NET, SQL Server, Oracle, Oracle Cloud, and Azure.
• Proven success in managing both legacy infrastructure and cloud-native environments.
• Experience in financial services, preferably retirement services or similar domains.
• Strong understanding of agile methodologies, software architecture, and ITIL or similar support frameworks.
• Excellent communication, stakeholder management, and team-building skills.
• Bachelor’s degree in Computer Science, Engineering, or related field; advanced degree preferred.
• Certifications in Agile, Scrum, PMP, or ITIL are a plus.
• Experience with External integrations with data feeds to aggregators.
• Experience with Record Keeping systems such as FIS FRP or Omni platforms is a strong advantage.

Remote Work Information

For all virtual remote positions, in order to ensure employees can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 50 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Please ensure that you are able to meet these expectations before applying.

Compensation Information

The average salary for this position is expected to be between $165,000 and $215,000/year however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We do not anticipate candidates to be paid at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, medical, dental, vision, life insurance, short and long term disability, paid-time off, etc. For more information, please visit pcsretirement.com/careers

Additional Information

As an employer, PCS believes our success depends on diversity, inclusion, and mutual respect among our team members. We want to look like our customers, and we recruit, develop, and retain the most hardworking people from a diverse candidate pool. We are committed to making all employment decisions based on business need, merit, capability, and equality of opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Salary : $165,000 - $215,000