Office Adminstrator

About PCS Florida

PCS Florida is a leading IT support company that provides managed IT services, cybersecurity solutions, and proactive technology support for businesses and individuals. We seek a dynamic Sales and Marketing Coordinator to drive brand awareness, generate leads, and support sales efforts to grow our company.

Position Overview

The Office Administrator serves as the main point of contact for office operations and its responsible for managing the daily office workflow.

Key Responsibililities

1. Client & Staff Support
2. Act as primary office contact, handling client correspondence and requests.
3. Manage the main office phone and incoming calls.
4. Track incoming clients and follow new client setup procedures.
5. Provide administrative support to staff and leadership.
6. Staff & Payroll Coordination
7. Monitor staff attendance and PTO.
8. Manage staff calendars, with heavy attention to executive schedules.
9. Handle staff requests
10. Operations & Administration
11. Data entry, receipt tracking, printing, scanning, and document preparation.
12. Manage bills, vendor accounts, and bank deposits.
13. Order office supplies and maintain inventory.
14. Coordinate company meetings, events, and vendor/client visits.
15. Update and maintain the company handbook, website, and administrative procedures.
16. Develop and document new procedures as needed.
17. Technology & Systems
18. Learn and utilize company software and programs such as Autotask and QuickBooks.
19. Support office technology needs and liaise with IT staff for troubleshooting.

Requirements

• Advanced attention to detail.
• Advanced organizational skills.
• Advanced writing and typing skills.
• Ability to work proficiently and independently.
• Strong problem-solving skills and multitasking abilities.
• Ability to adapt easily to new technology.
• Interest in continuous learning and process improvement.
• Ability to work collaboratively and provide immediate support to the team.
• Familiarity with Autotask, QuickBooks, or similar platforms (willingness to learn required).