Concierge and Barista

Position Title: Concierge and Barista
Employment Type: Full-Time

Company Overview:
 PCP is a multifamily development company focused on land acquisition, development, and long-term holdings in high-growth lifestyle markets.  As we continue to grow, we are seeking a skilled and experienced Concierge to join our team. The ideal candidate will be responsible for providing a wide range of guest services for our tenants.

Key Responsibilities

• Manage the front desk and cleanliness of the front lobby. 
• Provide coffee and barista services including preparing coffee, specialty latte’s and espresso for residents and guests. 
• Monitor security cameras, walk property, and adhere to all security protocols. 
• Maintain situational awareness to identify suspicious activity, safety hazards and security concerns. 
• Enforce access control and visitor management. 
• Assist in planning and attending Resident events.
• Provide excellent customer service and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.
• Conduct business in a manner representative of the community. This role is a primary contact between the residents, prospective residents, and the company. 
• Promote positive and proactive resident relations by working to make the living experience the highest quality.
• Respond to complaints, follow-up on work orders, and handle general customer service needs of the property and residents. 
• Receive, log and distribute packages for residents. 
• Other duties as assigned.  

Qualifications

 ● A high school education or equivalent is required. A college degree or equivalent is preferred.

 ● Working knowledge of Word, Excel as well as Internet Explorer. 

 ● Excellent interpersonal, motivational, writing, management and leadership skills

● Outgoing, friendly personality

 ● Good organizational skills, follow-up and follow through

 ● Marketing and budgeting experience

 ● Ability to handle multiple tasks at one time

 ● Exceptional communication, customer service and people 

● Self-motivated; can work independently Detail-oriented

 ● Hotel, hospitality or other service experience a plus

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive medical benefits package.
• Retirement savings plan with company match.