What are the responsibilities and job description for the Concierge and Barista position at PCPPC INC.?
Position Title: Concierge and Barista
Employment Type: Full-Time
Company Overview:
Arthur is more than a place to live—it is a sophisticated lifestyle experience in the heart of Boise. From elevated amenities and exceptional service to thoughtfully designed spaces and an unforgettable atmosphere, Arthur sets a new standard for luxury living.
We are looking for an energetic, polished, and hospitality-driven Barista & Resident Concierge to help bring the Arthur experience to life. This unique position combines the warmth and creativity of a boutique café with the personalized service of a luxury hotel.
If you love creating meaningful connections, crafting an exceptional cup of coffee, and making every person feel genuinely welcomed, we would love to meet you.
PCP is a multifamily development company focused on land acquisition, development, and long-term holdings in high-growth lifestyle markets. As we continue to grow, we are seeking a skilled and experienced Concierge to join our team. The ideal candidate will be responsible for providing a wide range of guest services for our tenants. The shift schedule will be 4 pm to 12 am and may include weekends.
Key Responsibilities
- Manage the front desk and cleanliness of the front lobby.
- Provide coffee and barista services including preparing coffee, specialty latte’s and espresso for residents and guests.
- Monitor security cameras, walk property, and adhere to all security protocols.
- Maintain situational awareness to identify suspicious activity, safety hazards and security concerns.
- Enforce access control and visitor management.
- Assist in planning and attending Resident events.
- Provide excellent customer service and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.
- Conduct business in a manner representative of the community. This role is a primary contact between the residents, prospective residents, and the company.
- Promote positive and proactive resident relations by working to make the living experience the highest quality.
- Respond to complaints, follow-up on work orders, and handle general customer service needs of the property and residents.
- Receive, log and distribute packages for residents.
- Other duties as assigned.
Qualifications
● A high school education or equivalent is required. A college degree or equivalent is preferred.
● Working knowledge of Word, Excel as well as Internet Explorer.
● Excellent interpersonal, motivational, writing, management and leadership skills
● Outgoing, friendly personality
● Good organizational skills, follow-up and follow through
● Marketing and budgeting experience
● Ability to handle multiple tasks at one time
● Exceptional communication, customer service and people
● Self-motivated; can work independently Detail-oriented
● Hotel, hospitality or other service experience a plus
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive medical benefits package.
- Retirement savings plan with company match.
Salary : $17 - $18