What are the responsibilities and job description for the Healthcare Support Specialist (MA) - Patient Care Coordinator position at PCP for Life?
Make a Real Difference as a Patient Healthcare Support Specialist
Are you passionate about helping others and making a real difference in patients' lives?
Join us at PCP For Life as a Patient Healthcare Support Specialist, where you'll play a vital role in supporting patients with chronic medical conditions. This is more than a job—it's an opportunity to positively impact health and well-being while being part of a dedicated healthcare team.
Why Join Us?
- Make a Difference – Help patients navigate their healthcare journey with compassion and expertise.
- Growth & Stability – Be part of a reputable healthcare facility with opportunities for career advancement.
- Team-Oriented Culture – Work alongside supportive professionals who value your contributions.
- Comprehensive Benefits: Health, Dental, Vision, and Life Insurance, Paid Time Off (PTO)
- Future Planning: 401(k) with company matching.
- Expert Training: Master our state-of-the-art systems with a specialized rotations.
Your Role:
- Monitor patient progress and intervene when needed to support their health and well-being.
- Provide exceptional customer service over the phone, assisting patients with scheduling, inquiries, and follow-ups.
- Conduct patient assessments, educate them on self-care, and facilitate communication with care teams.
- Efficiently schedule appointments and optimize patient experience.
- Accurately document all patient interactions in a timely manner.
Skills & Qualifications
- Bilingual: Fluency in Spanish is required.
- Certification: Valid Certificate as a Medical Assistant.
- Experience: Proven working experience as a Medical Assistant.
- Tech Savvy: Proficiency in MS Office and patient management software.
- Interpersonal: Excellent time management, multi-tasking abilities, and a strong service-oriented mindset.
Background and drug check is part of our hiring process. PCP for Life is An Equal Opportunity Employer.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience:
- Computer skills: 1 year (Required)
- Phone etiquette: 1 year (Required)
Language:
- Spanish (Required)
License/Certification:
- Certified Medical Assistant certification (Required)
Ability to Commute:
- Magnolia, TX 77355 (Required)
Work Location: In person
Salary : $14 - $17