What are the responsibilities and job description for the Front Desk Medical Receptionist position at PCP ASSOCIATES OF PASADENA?
Busy Primary Care office seeking a mature, driven Medical Front Desk/Receptionist with a variety of skills who is able to work with patients and is able to document patient accounts in our EHR. In addition to being detailed oriented, the applicant must have a dynamic and professional personality with our patients, both in person and on the phone. Applicant must be flexible during weekdays if clinic runs beyond scheduled hours.
Job Duties:
- Welcome patients as they contact the clinic personally or by telephone.
- Schedule appointments
- Answer all incoming calls and route them to the appropriate staff.
- Register all patients per registration protocols and collect all documentation.
- Reviews and verifies patient coverage of insurance.
- Work closely to Medical and Nursing staff to assure smooth patient flow and cut down on waiting time.
- Call and remind patients of her appointment.
- Follow up on “no show” patients on a daily basis.
- Communicate patient’s problem/complaint to the office manager.
- Other related duty as the job requires.
Job Requirements:
- Ability to work under pressure.
- Ability and willingness to treat all patients with the utmost kindness and consideration.
- Friendly personality with the desire to work with the public.
- Ability to handle multi-functions.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
Healthcare setting:
- Clinic
- Outpatient
- Private practice
Medical specialties:
- Primary Care
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $13 - $15