What are the responsibilities and job description for the Customer Service Representative position at PCMSI-Professional Communications Messaging...?
PCMSI NOW HIRING FOR ALL SHIFTS, Erie PA
*STARTING WAGE of $15.00/hr*
**Opportunity to earn $1/hr Shift Differential Pay for hours worked 3pm-7am**
PCMSI is an expanding 24/7 answering service providing quality service to a variety of businesses. Basic job duties include answering calls promptly in a polite manner, closely following instructions, verifying all given information, and taking accurate messages using correct spelling and grammar. Ideal candidates must possess a positive attitude, willingness to learn, clear and polite speaking voice, and also be computer literate, reliable, and customer focused.
PCMSI partners with Medical Offices, Property Management Companies, Service Companies, Attorneys, Non-Profit Organizations, and many other Professional Services to offer Excellent Customer Service.
**PCMSI is not a telemarketing company. Position is comparable to a receptionist's duties. There is no telemarketing, up-selling, or commission based sales of any kind accompanied with this position
We are looking for friendly, reliable, team players with:
· Strong work ethic
· High School Diploma or equivalent
· Reliable transportation
· Type 30 WPM
· Computer literacy
· Polite and clear speaking voice
· Spelling and grammar skills
· Punctual and reliable
· 3 Professional References required
· Weekend and Holiday Availability Required
PCMSI Operates 24/7/365
1st Shift: 6am-2pm, 7am-3pm, 8am-4pm, 9am-5pm
Mid-Shift: 10am-6pm, 11am-7pm, 12pm-8pm, 1pm-9pm
2nd Shift: 2pm-10pm, 3pm-11pm
3rd Shift: 11pm-7am
Please send your updated resume to: resume@pcmsi.com
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Are you available to work Weekends and Holidays?
Education:
- High school or equivalent (Required)
Ability to Commute:
- Erie, PA 16507 (Required)
Work Location: In person
Salary : $15 - $16