Demo

Answering Service Agent

PCMSI-Professional Communications Messaging...
Erie, PA Full Time
POSTED ON 12/19/2025 CLOSED ON 1/18/2026

What are the responsibilities and job description for the Answering Service Agent position at PCMSI-Professional Communications Messaging...?

Professional Communications Messaging Service Inc. (PCMSI), headquartered in Erie, Pa, is now hiring Full and Part Time positions FOR ALL SHIFTS.

*Starting wage of $15.00/hr!!!*

**Opportunity to earn $1/hr Shift Differential Pay for hours worked 3pm-7am**

PCMSI is a 24/7 answering service providing quality service to a variety of businesses. Basic job duties include answering calls promptly in a polite manner, closely following instructions, verifying all given information, and taking accurate messages using correct spelling and grammar. Ideal candidates must possess a positive attitude, willingness to learn, clear and polite speaking voice, and also be computer literate, reliable, and customer focused.

PCMSI partners with Medical Offices, Property Management Companies, Service Companies, Attorneys, Non-Profit Organizations, and many other Professional Services to offer Excellent Customer Service.

We are looking for friendly, reliable, team players with:

· Strong work ethic

· High School Diploma or equivalent

· Reliable transportation

· Type 30 WPM

· 3 Professional References Required

· Computer literacy

· Polite and clear speaking voice

· Spelling and grammar skills

· Punctual and reliable

· Weekend and Holiday availability is required

We are open 24/7/365

1st Shift: 6am-2pm, 7am-3pm, 8am-4pm, 9am-5pm

Mid-Shifts: 10am-6pm, 11am-7pm, 12pm-8pm, 1pm-9pm

2nd Shift: 2pm-10pm, 3pm-11pm, 4pm-12am

3rd Shift: 11pm-7am

Submit your resume to: resume@pcmsi.com today!

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: No less than 20 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance

Application Question(s):

  • Are you available to work Weekends and Holidays?

Education:

  • High school or equivalent (Required)

Work Location: In person

Salary : $15 - $16

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