What are the responsibilities and job description for the 3rd Shift Customer Service Agent position at PCMSI-Professional Communications Messaging...?
PCMSI (Erie, PA) is NOW HIRING FULL and PART TIME for THIRD SHIFT
**Starting Wage of $15.00/hr**
**Opportunity to earn an additional $1/hr Shift Pay for hours worked between 11pm-7am**
PCMSI values employees and provides paid training and excellent medical benefits along with vision, life, and dental insurance, a simple IRA savings plan, and paid vacation. PCMSI also offers competitive pay, yearly raises, opportunities for overtime pay, and growth within the company.
PCMSI is an expanding 24/7 answering service providing quality service to a variety of businesses. Basic job duties include answering calls promptly in a polite manner, closely following instructions, verifying all given information, and taking accurate messages using correct spelling and grammar. Ideal candidates must possess a positive attitude, willingness to learn, clear and polite speaking voice, and also be computer literate, reliable, and customer focused.
PCMSI partners with Medical Offices, Property Management Companies, Service Companies, Attorneys, Non-Profit Organizations, and many other Professional Services to offer Excellent Customer Service.
** Potential to work remotely from home after becoming fully trained and meeting work performance criteria. (Typically 4-6 months)
We are looking for friendly, reliable, team players with:
· 3 Professional References
· Strong work ethic
· High School Diploma or equivalent
· Reliable transportation
· Type 30 WPM
· Computer literacy
· Polite and clear speaking voice
· Spelling and grammar skills
· Punctual and reliable
· Weekend and Holiday availability
We are open 24/7/365
3rd Shift: 10pm-6am, 11pm-7am, 12am-8am
Submit Your Resume To: resume@pcmsi.com
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: No less than 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Salary : $15 - $16